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Savings Customer Liaison

2 months ago

Loughborough, Leicestershire, United Kingdom Nottingham Building Society Careers Full time

About the Role:

We are seeking a highly skilled Savings Customer Ambassador to join our team at The Nottingham Building Society. As a key member of our branch team, you will be the first point of contact for our customers, providing exceptional service and support to help them achieve their financial goals.

Key Responsibilities:

  • Deliver outstanding customer service, ensuring that every interaction is personalized and tailored to meet the individual needs of our customers.
  • Support the growth and retention of savings through effective communication and relationship-building.
  • Work collaboratively with colleagues to achieve business objectives and drive sales growth.
  • Stay up-to-date with product and service offerings, providing expert advice and guidance to customers.

What You'll Need:

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Proven experience in a customer-facing role, with a track record of delivering exceptional service and results.
  • Strong product knowledge and the ability to communicate complex information in a clear and concise manner.
  • A passion for delivering outstanding customer experiences and driving business growth.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to help you succeed in your role.
  • A dynamic and supportive work environment, with a strong focus on teamwork and collaboration.
  • The opportunity to work with a leading building society, making a real difference in the lives of our customers.