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Patient Care Receptionist
3 months ago
Position Overview
The Endoscopy Services division is seeking a dedicated part-time Outpatients Receptionist to enhance our established team. We are looking for an individual who thrives in a collaborative environment and can also work independently. A positive attitude, adaptability, and the ability to maintain composure in high-pressure situations are essential qualities for this role.
Key Responsibilities
The successful candidate will demonstrate exceptional interpersonal, communication, and customer service abilities. Responsibilities will encompass:
- Welcoming patients into the clinic
- Scheduling clinic appointments
- Handling telephone inquiries
- Coordinating appointment bookings within our call center
Experience in teamwork is crucial, along with a readiness to adapt to the demands of a busy department focused on patient-centered care. A commitment to learning new skills and supporting service enhancements is vital.
About Our Organization
King's College Hospital NHS Foundation Trust stands as one of the largest and most dynamic teaching Trusts in the UK, with a turnover of approximately £1 billion and millions of patient interactions annually. Our Trust offers a comprehensive range of local and specialized services across multiple sites. Our strategic vision, 'Strong Roots, Global Reach,' embodies our commitment to excellence in care, research, innovation, and education, with a focus on diversity, equality, and inclusion.
We are at a transformative stage in our journey and seek individuals ready to join a professional team dedicated to making a significant impact on our patients and community.
King's is devoted to achieving Sustainable Healthcare for All through our Green Plan. Aligned with national Greener NHS goals, we have established net-zero carbon targets for our NHS Carbon Footprint. Every team member's contribution is essential in reaching the objectives outlined in our Green Plan, and we encourage responsible practices to minimize our environmental impact.
