Installation Specialist
19 hours ago
We are seeking an experienced Installation Specialist to join our team at GBA5 EntServ UK Limited. As an Installation Specialist, you will be responsible for planning and conducting system installations and setting to work for customers, including permanent and deployed installations in both UK and Overseas locations.
Key Responsibilities- Plan and conduct system installations and setting to work for customers, including permanent and deployed installations in both UK and Overseas locations.
- Manage assigned Service Support Desk workload in accordance with procedures to meet customer SLAs.
- Coordinate responses to requests for support to achieve an agreed resolution with the customer.
- Monitor and provide reporting on Service Support Desk performance as defined in contractual documentation and on an ad-hoc basis.
- Liaise with 3rd party suppliers and support agencies regarding Service Support activities.
- Provide remote diagnostic and repair over secure networks.
- Responsible for system administration of remote diagnostic systems.
- Responsible for secure accounting of classified hardware/media items.
- Several years' experience with customer-facing roles.
- Excellent communication skills, both written and verbal.
- Understanding physical hardware configuration and being able to build and modify COTS equipment to detailed specifications.
- Basic understanding of networking topologies and infrastructure to diagnose and plan installations based on customer-provided networking.
- Knowledge/Experience with Advanced Mission Planning Aid (AMPA).
- Previous Support desk/Helpdesk experience.
- ITIL Foundation.
- Hardware experience and a good understanding of HP and non-HP COTS products, including workstations/laptops/servers/printers, network-attached storage devices, uninterruptible power supply devices, and basic understanding of Red Hat Linux and Linux Command Line.
- Understanding of IBM Rational suite (ClearCase/ClearQuest).
We offer a comprehensive range of training and career development opportunities, a structured induction programme, tailored job training, as well as mentoring and support for relevant sponsored professional qualifications.
Our CultureWe support with care and compassion, and we are constantly evolving our initiatives around equality, diversity, and inclusion to ensure that everyone feels equally involved and supported in the workplace, no matter who they are or what they do.
Employee BenefitsAs part of our competitive remuneration package, flexible benefits are available, including the option to 'flex up and down' on specific benefits, such as buy or sell annual leave, Private Medical Benefit, Dental, and Travel Insurance.
You will also have access to 'Perks at Work', a discount store to purchase gift cards at reduced rates and get discounts on holidays, restaurants, activities, groceries, and more.
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Installation Specialist
4 days ago
Aldershot, Hampshire, United Kingdom GBA5 EntServ UK Limited Full timeAbout the RoleWe are seeking an experienced Installation Specialist to join our team at GBA5 EntServ UK Limited. As an Installation Specialist, you will be responsible for planning and conducting system installations and setting to work for customers, including permanent and deployed installations in both UK and Overseas locations.Key ResponsibilitiesPlan...
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Installation Specialist
4 days ago
Aldershot, Hampshire, United Kingdom GBA5 EntServ UK Limited Full timeAbout the RoleWe are seeking an experienced Installation Specialist to join our team at GBA5 EntServ UK Limited. As an Installation Specialist, you will be responsible for planning and conducting system installations and setting to work for customers, including permanent and deployed installations in both UK and Overseas locations.Key ResponsibilitiesPlan...
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Electrical Installation Specialist
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Aldershot, Hampshire, United Kingdom UK Power Networks Full timeJob SummaryWe are seeking a highly skilled and experienced Electrical Installation Specialist to join our team at UK Power Networks. As an Electrical Installation Specialist, you will be responsible for installing, operating, and maintaining electrical infrastructure for our clients in the Defence sector.Key ResponsibilitiesInstall, test, and commission...
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Installation Specialist
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Aldershot, Hampshire, United Kingdom GBA5 EntServ UK Limited Full timeAbout the RoleWe are seeking an experienced Installation Specialist to join our team at GBA5 EntServ UK Limited. As an Installation Specialist, you will play a critical role in supporting the Advanced Mission Planning Aid (AMPA) Programme, ensuring the successful deployment and operation of our systems.Key ResponsibilitiesPlan and conduct system...
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Installation Specialist
7 days ago
Aldershot, Hampshire, United Kingdom GBA5 EntServ UK Limited Full timeAbout the RoleWe are seeking an experienced Installation Specialist to join our team at GBA5 EntServ UK Limited. As an Installation Specialist, you will play a critical role in supporting the Advanced Mission Planning Aid (AMPA) Programme, ensuring the successful deployment and operation of our systems.Key ResponsibilitiesPlan and conduct system...
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Electrical Infrastructure Specialist
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