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Insurance Account Handler

2 months ago


Reading, Reading, United Kingdom Ardonagh Advisory Full time

About Ardonagh Advisory

Ardonagh Advisory is a leading provider of insurance solutions, working with businesses and individuals to protect their assets and interests.

Job Summary

We are seeking a highly skilled Insurance Account Handler to join our team. As an Insurance Account Handler, you will be responsible for providing exceptional customer service, managing customer relationships, and delivering insurance solutions that meet their needs.

Key Responsibilities

  • Manage customer relationships, understanding their needs and providing tailored insurance solutions.
  • Process customer correspondence, renewals, and new business quotations in a timely and professional manner.
  • Ensure all workflow activity is completed in accordance with approved business processes.
  • Comply with all approved procedures, customer service standards, and external regulatory bodies.
  • Identify and handle customer complaints in accordance with the company's complaints procedure.

Requirements

  • Engaging personal communication style.
  • Positive attitude, resilient, adaptive, receptive, and articulate.
  • Previous experience in sales or service, preferably in the insurance industry.

What We Offer

A competitive salary, on-target bonus scheme, knowledge development, and a structured training plan to develop your corporate career, and further career opportunities throughout our business.