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Insurance Account Manager

1 month ago


Reading, Reading, United Kingdom Howden Group Holdings Full time
About the Role

We are seeking an experienced Account Handler to join our Corporate & Commercial team in Reading. As an Account Handler, you will play a key role in supporting our clients' insurance requirements, including general enquiries, renewals, new business, mid-term adjustments, obtaining quotations, and invoicing of premiums.

Key Responsibilities
  • Assist in achieving Group/Division client retention targets by providing an excellent level of service.
  • Liaise effectively with the Account Executive to ensure an appropriate strategy for renewal, attend client meetings as necessary, and action meeting points (if applicable).
  • Issue renewal documentation in line with contract certainty.
  • Process adjustments in line with procedures, including notification to insurers, issue of revised documentation, and collection of additional premiums.
  • Working knowledge of all the main classes of General Insurance and the CII's Code of Ethics and GDPR.
  • Must have a minimum of 2 years' experience dealing with SME or commercial clients.
  • Good level of technical insurance skills, to be assessed by regular in-house testing.
  • GCSEs A-C in Maths & English.
About Us

At Howden, we value diversity and are committed to providing reasonable accommodations to ensure that our positions align well with your needs. We offer a range of benefits, including flexible working hours and hybrid working arrangements.

If you're excited about this role and have some doubts about whether it's the right fit for you, send us your application. We will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.