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Scientific Equipment Service Technician

2 months ago


Coventry, Coventry, United Kingdom Mase Consulting Ltd Full time £42,000 - £48,000
Job Description

Job Title: Scientific Equipment Service Technician

Job Type: Full-time

Company: Mase Consulting Ltd

Location: Remote (South of the UK)

Job Description:

We are seeking a highly skilled and experienced Service Engineer to join our team at Mase Consulting Ltd. As a Service Engineer, you will be responsible for installing, commissioning, and maintaining complex scientific equipment across the South of the UK.

Key Responsibilities:

  • Install and commission new equipment at customer sites
  • Provide basic operator training to customers
  • Perform routine service and calibration work on equipment
  • Conduct reactive maintenance, including diagnosis, fault finding, and problem resolution
  • Work on equipment ranging from £100K to £2m in value
  • Complete service visit reports
  • Work to a 2+ week service schedule

Requirements:

  • Minimum 3-4 years of service engineering experience (field-based preferably)
  • Broad mechanical and electrical exposure
  • Experience working on complex equipment, including analytical instruments, optical microscopes, and more
  • Strong communication skills and a priority on great customer service
  • Related engineering education, including HNC, HND, Degree, or Apprenticeships
  • Logical and methodical approach to fault finding
  • Flexibility to travel within the UK (40% of your time away from home)
  • UK driving license and right to work in the UK

What We Offer:

  • Paid overtime for hours worked over 37
  • Bonus (equivalent to 1 month's salary per year)
  • Hybrid company car
  • Pension (6% employer / 3% Employee – rising with service)
  • 25 days holiday + public holidays (rising with service)

Why Join Us:

Mase Consulting Ltd is a leading provider of scientific equipment and services. We pride ourselves on our attention to customer needs and dedication to the highest standards of performance and quality.