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Scientific Equipment Service Technician
2 months ago
Job Title: Scientific Equipment Service Technician
Job Type: Full-time
Company: Mase Consulting Ltd
Location: Remote (South of the UK)
Job Description:
We are seeking a highly skilled and experienced Service Engineer to join our team at Mase Consulting Ltd. As a Service Engineer, you will be responsible for installing, commissioning, and maintaining complex scientific equipment across the South of the UK.
Key Responsibilities:
- Install and commission new equipment at customer sites
- Provide basic operator training to customers
- Perform routine service and calibration work on equipment
- Conduct reactive maintenance, including diagnosis, fault finding, and problem resolution
- Work on equipment ranging from £100K to £2m in value
- Complete service visit reports
- Work to a 2+ week service schedule
Requirements:
- Minimum 3-4 years of service engineering experience (field-based preferably)
- Broad mechanical and electrical exposure
- Experience working on complex equipment, including analytical instruments, optical microscopes, and more
- Strong communication skills and a priority on great customer service
- Related engineering education, including HNC, HND, Degree, or Apprenticeships
- Logical and methodical approach to fault finding
- Flexibility to travel within the UK (40% of your time away from home)
- UK driving license and right to work in the UK
What We Offer:
- Paid overtime for hours worked over 37
- Bonus (equivalent to 1 month's salary per year)
- Hybrid company car
- Pension (6% employer / 3% Employee – rising with service)
- 25 days holiday + public holidays (rising with service)
Why Join Us:
Mase Consulting Ltd is a leading provider of scientific equipment and services. We pride ourselves on our attention to customer needs and dedication to the highest standards of performance and quality.