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Biomedical Equipment Technician

2 months ago


Coventry, Coventry, United Kingdom Peak Scientific, Inc. Full time

We are seeking a highly skilled Field Service Engineer - Biomedical to join our Service Delivery Team. Reporting to the Northern Europe Service Manager, you will be responsible for carrying out service visits, covering Peak Scientific, Industrial and third-party products to maintain the local installed base in operational condition.

This role will involve:

Key Responsibilities
  1. Carrying out routine maintenance, emergency repairs, installations and training as well as general support in a professional, prompt and efficient manner to ensure total customer satisfaction.
  2. Responding effectively and professionally to all customer requests ensuring that HQ Technical Support are informed to record onto Service Management System.
  3. Providing a clear and accurate service report for all work carried out.
  4. Maintaining personal stock of parts and carrying out inventory checks as requested.
  5. Establishing an effective relationship with Technical Support to ensure a high level of communication and co-operation for all aspects of customer and product support.
  6. Taking the lead in more complex installations involving third party products.

Peak Scientific is a global leader in developing innovative gas generation solutions for analytical laboratories in a wide variety of industries. This success is a result of a continual focus on manufacturing cutting-edge products and directly supporting customers across the world with industry-leading service and maintenance.

We offer a competitive remuneration package and the opportunity to develop within a rapidly expanding technology manufacturing business, in a very energised and challenging environment. Peak Scientific is an equal opportunity employer and values diversity at our company.