Accommodation Office Team Leader
15 hours ago
We are seeking a highly skilled and experienced Accommodation Office Team Leader to join our team at Capita. As a key member of our team, you will be responsible for ensuring the consistent, safe, efficient, and cost-effective delivery of services within contractual performance levels and obligations.
Key Responsibilities- Service Delivery
- Ensure the delivery of services meets contractual performance levels and obligations.
- Identify areas for improvement and implement changes to enhance service delivery.
- Lead and manage a team of accommodation staff to achieve service delivery goals.
- Develop and implement effective performance management strategies to drive team performance.
- Communicate effectively with stakeholders, including staff, clients, and other teams.
- Collaborate with other teams to ensure seamless service delivery.
- Ensure compliance with health and safety and quality policies and procedures.
- Identify and implement opportunities to improve health and safety and quality performance.
- Develop and implement training and development plans to enhance team performance.
- Identify and address skills gaps within the team.
- Competitive Salary
- Generous Holiday Entitlement
- Paid Volunteer Day
- Company Matched Pension
- Life Assurance
- Cycle to Work Scheme
- Maternity, Adoption, and Shared Parental Leave
- Paternity Pay
- Voluntary Benefits
- Employee Network Groups
Capita is an equal opportunities employer and welcomes applications from all qualified candidates. If you need the job description or application form in an alternative format, please email Iqbal. We will be in touch with you regarding your application shortly. If you need to contact our recruitment team, please email Capita Recruitment Team.
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