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Healthcare Operations Manager
2 months ago
Job Summary:
We are seeking a highly skilled and experienced Clinic Manager to lead our team of professionals at Veincentre. As a Clinic Manager, you will be responsible for managing our small clinics remotely, leading a team of Administrators, Patient Advisors, and Nurses, and ensuring high-quality patient care and experience.
Key Responsibilities:
- Operational Management: Manage the day-to-day operations of our clinics, ensuring smooth and efficient delivery of services.
- Team Leadership: Lead and manage a team of Administrators, Patient Advisors, and Nurses, providing guidance and support to ensure they have the necessary skills and resources to perform their duties.
- Quality Assurance: Implement new processes and procedures to improve quality and patient satisfaction.
- Facilities Management: Oversee the maintenance and upkeep of our clinic facilities, ensuring they are clean, safe, and well-maintained.
- Recruitment and Training: Assist in the recruitment and training of new staff, ensuring they are equipped to provide high-quality patient care.
- Performance Management: Manage and lead a team to achieve targets and objectives, providing regular feedback and coaching to ensure they are meeting their performance goals.
Requirements:
- Operational Experience: Prior experience in an operational role, preferably in a healthcare or medical facility setting.
- Leadership Skills: Ability to effectively manage and lead a team, providing guidance and support to ensure they are performing at their best.
- Communication Skills: Strong organizational and communication skills, with the ability to effectively communicate with patients, staff, and other stakeholders.
- Technical Skills: Proficient in Microsoft Office applications, with the ability to learn and adapt to new systems and technologies.
- Travel: Willingness to travel as needed, to support the delivery of services and meet with stakeholders.
- Passion for Patient Care: Passionate about providing positive experiences for patients and colleagues, with a commitment to delivering high-quality patient care.
About Veincentre:
Veincentre is a leading provider of varicose vein and venous insufficiency treatment, prioritizing patient care and recognized as a Sunday Times Best Company to work for. We are committed to delivering high-quality services and providing a positive experience for our patients and staff.
Benefits:
- Generous Annual Leave: Generous annual leave package, allowing you to recharge and take time off when needed.
- Company Pension Scheme: Company pension scheme, providing a secure financial future for you and your family.
- Employee Discounts: Employee discounts on Veincentre services and products, allowing you to take advantage of our expertise and services.
- Cycle to Work Scheme: Cycle to work scheme, providing a convenient and environmentally friendly way to commute to work.
- Development Opportunities: Opportunities for professional development and growth, allowing you to advance your career and achieve your goals.
- Free Parking: Free parking, making it easy to get to work and reducing your commuting costs.
Job Type: Full-time
Work Location: In person
