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Client Relations Executive

2 months ago

Kirkby Malzeard, United Kingdom 360 Recruitment Full time
Position Overview

We are seeking a dedicated Customer Care Specialist to join our dynamic team at 360 Recruitment. This role is integral to our operations within the food manufacturing sector, where you will play a vital part in ensuring customer satisfaction and fostering strong relationships.

Key Responsibilities
  • Deliver Exceptional Service: Provide comprehensive support to clients, demonstrating in-depth knowledge of our products and services.
  • Client Engagement: Actively develop and maintain relationships with existing accounts, ensuring their needs are met with professionalism.
  • Site Visits: Organize and lead customer visits, showcasing our facilities and capabilities.
  • Menu Costing: Calculate and present costings for menus, aligning with gross profit requirements.
  • Hospitality Management: Ensure a welcoming environment for visitors, showcasing our commitment to excellent service.
Qualifications

The ideal candidate will possess:

  • A friendly and professional demeanor, with strong communication skills.
  • Proficiency in Microsoft Office and general computer literacy.
  • A keen interest in the food sector and a willingness to learn.
Working Hours

This position operates Monday to Friday, from 8:30 AM to 4:30 PM.

At 360 Recruitment, we are committed to promoting equal opportunities and welcome applications from all individuals, regardless of background or identity. We value diversity and strive to create an inclusive environment for all employees.