Tenant Liaison Officer

7 months ago

Kirkby, United Kingdom Liberty Full time

Liberty has an exciting opportunity for a Tenant Liaison Officer to join our team, based in Knowsley, working on Wigan Contracts. You will be working on a full-time, permanent basis, working 40 hours per week and in return, you will receive a salary of £22,734 per annum Plus Excellent Benefits

We are an experienced and innovative Heating and Compliance firm that is committed to putting customers and clients at the heart of everything we do. Liberty offers professional gas installation, maintenance and servicing, as well as energy solutions, with a strong commitment to value for money services that make a positive difference to people and the communities in which we work.

The strength of our organisation lies in the quality of the people we work with. We’re proud to employ the most talented, driven individuals within the property services sector.

**Responsibilities for this Tenant Liaison Officer will include**:
Provide a high-quality service by liaising between the client, tenant & Liberty staff
Understanding tenant requirements
Support the reduction in complaints
Support customers, particularly any vulnerable customers
Manage client relationships to engage on access procedures, installation programmes and community engagem0ent
Support the wider Liberty team in managing customers and improving customer experience
Engagement with field and work planning teams
Ensure all customer details on all systems are accurate to keep clients updated

**What we are looking for in our ideal Tenant Liaison Officer**:
NVQ Level 2 or customer related discipline, GCSE or equivalent standard in Maths & English. Valid driver’s license essential. Customer service experience, ideally within a social housing environment (Desirable). Experience of the use of Microsoft Office Software including Outlook, Word, Excel & Access. A caring & empathetic individual who understands and supports the needs of a diverse cross section of customers who has analytical skills and the ability to manage change, problem solve & manage own workload.

**We offer a range of benefits for a rewarding career including though not limited to**:

- Pension scheme
- 23 days Annual Leave, plus Bank Holidays
- Cycle to Work scheme
- Liberty Sense Awards - employees are nominated by colleagues for living the Liberty values, those who win receive a high street voucher
- YuLife, includes:

- Life Insurance/Death in service benefit - 2x annual salary value
- Smart Health (including round the clock access to 24/7 UK-based GPs)
- Best Doctors to provide a second opinion on complex cases or diagnosis
- Mental Health Support, 4-6 sessions with a psychologist or psychotherapist
- Online Health Check
- Nutrition consultations
- Online fitness program
- YuMatter+ Employee Assistance Programme designed to support mental, financial & professional wellbeing including up to 5 confidential sessions with a counsellor
- Free will writing
- Reward scheme for healthy behaviors to earn YuCoin which can be redeemed on the app for vouchers/rewards.
- Exclusive membership and wellbeing product discounts
- Medicash Health Cash Plan (optional to register, P11D tax value approx £11.60 per year however allows claims for up to £996 per year) includes:

- Claiming eligible cash back on dental or optical treatments, specialist consultations, tests or scans
- Discounted gym membership
- Savings on cinema tickets, travel, holidays & retail
- In addition to the above, at Liberty _we look to invest in the up-skilling and development of our employees, ensuring competency and compliance to industry standards_, in turn we will look to offer additional training where appropriate to give you the skills you need to deliver the service required._
- As part of our recruitment process all employees need to be vetted and undertake pre employment checks. For this role you may need to complete a Disclosure and Barring Service (DBS) Check, previously Criminal Records Bureau, prior to or upon commencing employment with Liberty._

If you have the desire to work in a busy and high performing team, why not join us as our Tenant Liaison Officer click “apply” below - we want to hear from you

  • Tenant Liaison Officer

    7 months ago

    Kirkby, United Kingdom Liberty Full time

    Liberty has an exciting opportunity for a Tenant Liaison Officer to join our team, based in Knowsley. You will be working on a full-time, permanent basis, working 40 hours per week and in return, you will receive a salary of £24,960.00 per annum Plus Company Van, Fuel Card Plus Excellent Benefits! We are an experienced and innovative Heating and Compliance...

  • Income Officer

    6 days ago

    Kirkby in Ashfield, United Kingdom SOLOS Consultants Ltd Full time

    We are currently recruiting for an Income Officer for our public sector client initially 6 months. The post holder will support the co-ordination and delivery of income collection and recovery services, including estate-based activity. The post holder will be responsible for the collection of debt within a specific area, in line with the Council’s...

  • Income Officer

    1 week ago

    Kirkby in Ashfield, United Kingdom CV-Library Full time

    We are currently recruiting for an Income Officer for our public sector client initially 6 months. The post holder will support the co-ordination and delivery of income collection and recovery services, including estate-based activity. The post holder will be responsible for the collection of debt within a specific area, in line with the Council’s...

  • Income Officer

    6 days ago

    Kirkby in Ashfield, United Kingdom SOLOS Consultants Ltd Remote Work Freelance Full time

    We are currently recruiting for an Income Officer for our public sector client initially 6 months.The post holder will support the co-ordination and delivery of income collection and recovery services, including estate-based activity. The post holder will be responsible for the collection of debt within a specific area, in line with the Council’s recovery...

  • Sub Contract Liaison Lead

    7 months ago

    Kirkby, United Kingdom Kworks Full time

    We are a contractor for the provision of Mechanical, Electrical and Telecommunications services. We have been an established national organisation, with contracts covering the length and breadth of the UK and Ireland. We believe in creating great connections with our customers, our people, and our world. Even though our company is growing our values...

  • School Attendance Administrator

    3 weeks ago

    Kirkby, United Kingdom Tradewind Recruitment Full time

    Job Advert: School Attendance Officer Location: Kirkby, Knowsley Hours: 8:30 AM - 4:30 PM, 4 days per week (Monday, Tuesday, Thursday, Friday) Salary: Dependent on experience About Us: A vibrant and inclusive learning community committed to providing the best possible education for all our pupils. We are dedicated to nurturing happy, confident, and...

  • School Attendance Administrator

    3 weeks ago

    Kirkby, United Kingdom CV-Library Full time

    Job Advert: School Attendance Officer Location: Kirkby, Knowsley Hours: 8:30 AM - 4:30 PM, 4 days per week (Monday, Tuesday, Thursday, Friday) Salary: Dependent on experience About Us: A vibrant and inclusive learning community committed to providing the best possible education for all our pupils. We are dedicated to nurturing happy, confident, and...

  • Ecommerce Account Liaison

    1 month ago

    Kirkby in Ashfield, Nottinghamshire, United Kingdom Julian Bowen Full time

    About the Role:The Ecommerce Account Coordinator will be responsible for managing multiple ecommerce retailers, ensuring consistent support and communication to build relationships and drive growth. This role will work closely with the product development and marketing teams to deliver high-quality outputs that meet each retailer's requirements.Key...

  • Digital Retailer Liaison Executive

    2 days ago

    Kirkby in Ashfield, Nottinghamshire, United Kingdom Julian Bowen Full time

    About the CompanyJulian Bowen is a prominent furniture wholesaler based in the East Midlands, serving the UK and Southern Ireland. Our company prides itself on being at the forefront of the volume furniture market.Job DescriptionMaintain strong relationships with multiple ecommerce retailersEnsure accurate and up-to-date online contentCoordinate product...

  • Parent Support Specialist

    7 months ago

    Kirkby Lonsdale, United Kingdom Witherslack Group Full time

    **Those huge small victories** We are the highest Ofsted-rated provider in the country for special education and care. Our teams are fulfilled by the idea of making even the smallest positive changes in our young people, so we celebrate the little things. We are looking for someone who has the right skills, empathy, care and passion to be our new ‘Parent...

  • Commercial Administrator

    7 months ago

    Kirkby Lonsdale, United Kingdom Witherslack Group Full time

    **Those huge small victories** We are the highest Ofsted-rated provider in the country for special education and care. Our teams are fulfilled by the idea of making even the smallest positive changes in our young people, so we celebrate the little things. We are looking for someone who can passionately represent Witherslack Group’s visions, aims and...

  • Engineering Manager – Product Safety

    4 weeks ago

    Kirkby-in-Furness, United Kingdom BAE Systems Full time

    Job title: Engineering Manager – Product Safety Location: Barrow-in-Furness. We offer a range of hybrid and flexible working arrangements – please speak to your recruiter about the options for this particular role Salary: From £55,000 dependent on experience What you’ll be doing: You will support BAES-SM production of the safety Build Assurance...

  • Engineering Manager – Product Safety

    3 weeks ago

    Kirkby-in-Furness, United Kingdom BAE Systems Full time

    Job title: Engineering Manager – Product Safety Location: Barrow-in-Furness. We offer a range of hybrid and flexible working arrangements – please speak to your recruiter about the options for this particular role Salary: From £55,000 dependent on experience What you’ll be doing: You will support BAES-SM production of the safety Build Assurance...

  • Engineering Manager – Product Safety

    3 weeks ago

    Kirkby-in-Furness, United Kingdom BAE Systems Full time

    Job title: Engineering Manager – Product Safety Location: Barrow-in-Furness. We offer a range of hybrid and flexible working arrangements – please speak to your recruiter about the options for this particular role Salary: From £55,000 dependent on experience What you’ll be doing: You will support BAES-SM production of the safety Build Assurance...

  • Engineering Manager

    3 weeks ago

    Kirkby-In-Furness, Cumbria, United Kingdom BAE Systems Full time €55,000

    Job title: Engineering Manager – Product Safety Location: Barrow-in-Furness. We offer a range of hybrid and flexible working arrangements – please speak to your recruiter about the options for this particular role Salary: From £55,000 dependent on experience What you’ll be doing: You will support BAES-SM production of the safety Build...