Customer Service Representative

2 weeks ago


Horsham, West Sussex, United Kingdom AJ Walter Aviation Full time

Unlock Your Potential as a Customer Service Executive

Are you passionate about delivering exceptional customer service in a dynamic and entrepreneurial aviation company? AJW Group is seeking a talented Customer Service Executive to join our AOG team, where you will play a crucial role in developing and maintaining relationships with existing and new customers.

About the Role

As a Customer Service Executive, you will be responsible for:

  • Proactively developing and maintaining relationships with customers to optimize their satisfaction and increase sales opportunities
  • Supporting our 24/7, 365 days a year cover in a night shift from 7:00 pm to 07:00 am
  • Collaborating with cross-functional teams to resolve customer queries and issues
  • Identifying and capitalizing on sales opportunities to drive business growth

What We Offer

At AJW Group, we offer a comprehensive benefits package, including:

  • A monthly team fun budget and support for community causes through charity events
  • A vibrant social scene with company-run events and a stunning work environment at our state-of-the-art HQ
  • An onsite gym, bike-for-work scheme, delicious restaurant, discretionary bonus, healthcare, and Perkbox benefits
  • Relocation support packages for those who need to move to the area

Requirements

To be successful in this role, you will need:

  • A DBS background check may be required for successful candidates
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills

Join Our Team

At AJW Group, we promote diversity and equal opportunities. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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