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    Worksop, Nottinghamshire, United Kingdom EG Group Full time

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    1 month ago

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Starbucks Shift Supervisor

2 months ago

Worksop, Nottinghamshire, United Kingdom EG Group Full time
Job Description:

Role: Starbucks Shift Supervisor

Location: EG Group

Hours: Part-Time / Full-Time Hours Available / Permanent

Hourly Rate: £12.25

Bonus Scheme: Quarterly Bonus Incentive

Company: EG Group

Job Summary: We are seeking a dedicated Shift Supervisor to lead, inspire, and motivate a team to deliver exceptional customer experiences in our Starbucks store.

Key Responsibilities:

  • Manage the store when the Manager is not present, ensuring seamless operations and customer satisfaction.
  • Lead and engage the team to promote sales, increase profitability, and maintain high standards of store cleanliness and customer service.
  • Collaborate with the team to achieve sales targets and improve customer satisfaction.
  • Develop and implement strategies to drive sales growth and customer loyalty.
  • Monitor and control store expenses, ensuring efficient use of resources.
  • Provide excellent customer service, resolving customer complaints and concerns in a professional and courteous manner.
  • Work closely with the Manager to achieve business objectives and implement company policies.

Requirements:

  • Supervisory experience in a retail or hospitality environment.
  • Excellent leadership and communication skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong customer service skills and a passion for delivering exceptional customer experiences.
  • Ability to work flexible hours, including evenings and weekends.

Benefits:

  • Starbucks discount - 30% off food, drinks & merchandise.
  • Food to Go Discounts – 15% off Greggs, Subway & much more.
  • Discount partnerships – retail, food, home, garden, electronics & much more.
  • 24/7 access to virtual GP & wellbeing service.
  • Quarterly bonus incentive.
  • Contracted hours.
  • Free on shift beverage.
  • 10% Discount Card for Asda.
  • Progression & career opportunities.
  • Life assurance.
  • Employee assistance programme.
  • Recognition rewards.
  • Learning & development opportunities.
  • Work anniversary awards.
  • Compassionate leave.
  • EG Cares benefits & rewards platform.
  • Access to the Learning Hub with the most extensive online learning course library in the world.