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Bar Shift Leader

2 months ago

Brighton, Brighton and Hove, United Kingdom Hall & Woodhouse - East Region Full time

Join Our Leadership Team

About the Role

We are seeking a highly skilled and experienced Shift Leader to join our leadership team at Hall & Woodhouse - East Region. As a Shift Leader, you will be responsible for ensuring the smooth operation of our pub, providing exceptional customer service, and leading a team of staff to deliver outstanding results.

Key Responsibilities

  • Lead a team of staff to deliver excellent customer service and achieve sales targets
  • Manage the day-to-day operations of the pub, including opening and closing procedures, security, and safety protocols
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Monitor and control costs, including labor, inventory, and supplies
  • Collaborate with the General Manager to develop and implement business plans and objectives
  • Provide coaching and training to staff to improve their skills and performance
  • Ensure compliance with company policies and procedures

Requirements

  • Previous supervisory experience in a hospitality environment
  • Strong leadership and communication skills
  • Ability to work effectively in a fast-paced environment
  • Knowledge of hospitality operations and management principles
  • Ability to analyze data and make informed decisions
  • Strong problem-solving and conflict resolution skills
  • Ability to work flexible hours, including evenings and weekends

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career advancement and professional development
  • A fun and dynamic work environment
  • Recognition and rewards for outstanding performance
  • A comprehensive training program to support your success