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Sales Administrator

2 months ago

Horsham, West Sussex, United Kingdom Set3 Solutions Ltd Full time
Renewal Sales Administrator Opportunity

We're seeking a highly skilled Renewal Sales Administrator to join our dynamic team at Set3 Solutions Ltd, a leading provider of ManageEngine software solutions.

About the Role:

As a Renewal Sales Administrator, you will play a crucial role in driving sales growth and customer satisfaction. Your primary responsibilities will include:

  • Ensuring accurate updates of sales activities in Zoho CRM, including quotations.
  • Keeping Xero up-to-date with order acknowledgements, invoices, purchase orders, and bills.
  • Following up on overdue invoices via phone and email to ensure timely payment.
  • Monitoring contract renewal dates, proactively reaching out to customers throughout the renewal process, and following up with customers who haven't responded.
  • Analysing renewal data to increase renewal rates and boost recurring business.
  • Contacting potential and existing customers to offer our services.
  • Handling both telephone and email enquiries, escalating issues to other team members when necessary.

Requirements:

To succeed in this role, you will need:

  • Great communication skills and the ability to build strong relationships with customers.
  • Experience in sales administration.
  • Proficiency in both spoken and written English.

What We Offer:

We provide a competitive salary package aligned with your qualifications, experience, and market value. You will also enjoy:

  • A friendly and flexible working environment.
  • 23 days of annual leave, plus public holidays.
  • Your birthday off each year.

About Us:

Set3 Solutions Ltd is a market leader in the ManageEngine software suite, offering a comprehensive range of service management solutions. We are an award-winning UK Technology Partner of ManageEngine, providing sales, support, implementation, consultancy, and training for the entire product range.