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Country Homecare Manager

2 months ago

London, Greater London, United Kingdom Galderma Full time
About the Role

We are seeking a highly skilled and experienced Country Homecare Manager to join our team at Galderma. As a key member of our organization, you will play a critical role in ensuring the successful development and deployment of our homecare programs in the UK market.

Key Responsibilities
  • Partner with cross-functional teams to develop and implement homecare strategies that align with our brand vision and meet the needs of our customers and stakeholders.
  • Collaborate with external stakeholders, including homecare providers, nurses, dermatologists, patient advocacy groups, and payors to create exceptional homecare programs that deliver value and outcomes.
  • Manage and govern all aspects of our homecare programs, including vendor selection, contractual coordination, and day-to-day management.
  • Track performance of homecare programs against agreed KPIs and hold key homecare providers accountable to these KPIs.
  • Collaborate with office and field medical teams to deliver nurse training curriculum and track nurse competency within each homecare/PSP program.
  • Ensure all essential documentation for homecare and patient support is implemented, collected, tracked, and retained.
  • Act as subject matter expert for local homecare in the event of audit or regulatory inspections and oversee and support the implementation of any CAPAs.
  • Collaborate with Global PSP Leads to align on Global PSP strategy and develop and implement local PSPs that address patient needs in line with Galderma's patient-centricity focus.
  • Work closely with marketing and sales teams to effectively integrate and implement homecare offerings into our brand value proposition.
  • Participate in the design and implementation of patient programs based on patient, caregiver, HCP, and payor insight at country level, in alignment with Patient Experience and team insights, Medical Affairs, commercial leads, and all other relevant stakeholders.
Requirements
  • Extensive experience in biotech/pharma, preferably within dermatology.
  • Understanding and experience of homecare/biologics.
  • Strong cross-functional collaborator.
  • Solution-oriented mindset and approach.
  • Excellence in internal and external relationships.
  • Detail-oriented with a clear focus on driving performance and positive outcomes.
  • Able to prioritize most important activities in the face of multiple requests.
  • Strong understanding of how brand strategies are operationalized through homecare offerings.
What We Offer
  • A competitive compensation package with bonus structure and extended benefit package.
  • A hybrid work culture that allows for flexibility and work-life balance.
  • The opportunity to work with a diverse and inclusive team that values individual perspectives and contributions.
  • A personalized career path with opportunities for growth and development.
  • A chance to make a meaningful impact in the lives of patients and customers.