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Residential Lodge Manager

1 month ago

Dartford, Kent, United Kingdom Churchill Estates Management Ltd Full time
About the Role

Churchill Estates Management Ltd is seeking a highly skilled and experienced Residential Lodge Manager to join our team. As a key member of our management team, you will be responsible for providing exceptional customer service to our residents, ensuring the smooth day-to-day operation of the lodge, and maintaining a safe and secure environment.

Key Responsibilities:

  • Manage the maintenance of the property and ensure that all necessary repairs and maintenance are carried out in a timely and efficient manner.
  • Provide a high level of customer service to residents, responding to their needs and concerns in a professional and courteous manner.
  • Organize and coordinate activities and events for residents, ensuring that their needs and interests are met.
  • Manage contractors and suppliers, ensuring that all work is carried out to a high standard and within budget.
  • Conduct regular health and safety checks to ensure that the lodge is safe and secure for residents.

Requirements:

  • Previous experience in a similar role, preferably in the retirement living or social housing sector.
  • Excellent customer service skills, with the ability to work with people of all ages and backgrounds.
  • Strong organizational and administrative skills, with the ability to prioritize tasks and manage multiple projects.
  • Ability to work independently and as part of a team, with a flexible and adaptable approach to work.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with residents, colleagues, and external partners.

What We Offer:

  • A competitive salary and benefits package, including a rent-free apartment and a generous holiday entitlement.
  • Ongoing training and development opportunities, to help you achieve your career goals.
  • A supportive and collaborative team environment, with opportunities to make a real difference in the lives of our residents.

How to Apply:

If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your CV and a covering letter, to [insert contact details]. We look forward to hearing from you