Residential Lodge Manager

3 weeks ago


Dartford, Kent, United Kingdom Churchill Estates Management Ltd Full time

About the Role

Churchill Estates Management Ltd is seeking a highly skilled and experienced Residential Lodge Manager to join our team. As a key member of our staff, you will be responsible for managing the day-to-day operations of our retirement development, ensuring the highest level of customer service and satisfaction for our homeowners.

Key Responsibilities

  • Manage the maintenance of the property, ensuring all facilities and services are provided to a high standard.
  • Provide a first-class service to homeowners, responding to their needs and concerns in a timely and professional manner.
  • Organise activities and events to enhance the quality of life for our homeowners.
  • Co-ordinate the development, managing contractors and suppliers to ensure all work is completed to a high standard.
  • Complete health and safety checks, ensuring the development remains a safe and secure environment for all.

About You

We are looking for someone with a passion for excellent customer service, who is able to work independently and as part of a team. You will have a background in administration and customer service, with experience of using Microsoft Office applications, including Outlook. You will be able to live on-site, in the apartment provided, rent-free, and will have a small pet and partner welcome.

What We Offer

  • Remuneration includes a rent-free, 1-bedded apartment plus £19,500 per annum.
  • Annual holiday entitlement of 24 days + Bank Holidays.
  • A day off on your Birthday.
  • Life Assurance.
  • Eye Care reimbursement.
  • Colleague Introduction reward scheme.
  • Thorough induction programme and ongoing training.
  • Professional development and qualifications.

We are a progressive managing agent of privately owned leasehold Retirement Living accommodation, managing over 200 developments nationally. We are looking for the very best people to join our business and adopt our values. If you are passionate about providing excellent customer service and have the skills and experience we are looking for, please apply today.



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