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Bespoke Sales Supervisor
2 months ago
Job Title: Senior Sales Supervisor
Company: Edward Sexton
Location: London
Job Type: Full-time
Industry: Fashion, Retail
About Us: Edward Sexton is a bespoke Savile Row men's tailor with a rich history of providing exceptional bespoke menswear services to high-profile clients.
Job Summary:
We are seeking an experienced Senior Sales Supervisor to join our team in London. The successful candidate will be responsible for driving sales growth by managing a team of salespeople to sell bespoke menswear services to new and existing high-profile clients.
Key Responsibilities:
- Manage a team of salespeople to achieve sales targets and drive revenue growth.
- Analyse sales data to develop and execute strategies to increase revenue and profitability.
- Provide exceptional customer service to new and existing clients, ensuring a high level of satisfaction and loyalty.
- Introduce add-on sales and maximise sales in a professional and knowledgeable style.
- Ensure understanding of ongoing sales targets and business performance, tracking and reacting on a weekly basis.
- Follow all stock management procedures, including inventory awareness and commercial awareness of stock levels.
- Maintain the highest standards of housekeeping and retail standards within the store.
- Experience with tailoring products, ideally at an MTM and Bespoke level, in a supervisory or higher Sales Assistant position.
- Strong understanding and confidence in customer service, with an understanding of the full sales process from an initial enquiry to after-care service.
- Commercial mindset - Experience with revenue-driving targets and the ability to support the team delivering them.
- Excellent communication and relationship-building skills, both within the store and as written communication.
- Previous experience shipping internationally (preferred).
Requirements:
- Proven experience in sales management and team leadership.
- Strong understanding of the fashion and retail industry.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Commercial awareness and ability to drive revenue growth.
