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Mental Health Crisis Support Specialist

2 months ago


Nottingham, Nottingham, United Kingdom Turning Point Full time

About the Role

At Turning Point, we are seeking a dedicated and compassionate individual to join our team as a Mental Health Crisis Support Specialist. As a key member of our team, you will provide emotional support and a listening ear to individuals experiencing mental health crises.

Key Responsibilities

  • Provide crisis intervention and de-escalation techniques to support individuals in recovery.
  • Work collaboratively with service users to identify risk factors and safeguard their well-being.
  • Complete accurate record keeping and contribute to service monitoring requirements.
  • Ensure the service is represented in a professional manner at all times.
  • Contribute to the co-development of the service by supporting service user, family, and carer involvement.

Requirements

  • Experience in the mental health sector, with a proven track record of supporting individuals in distress.
  • Excellent communication and interpersonal skills.
  • A calm and professional attitude, with the ability to stay focused and alert during busy shifts.
  • Ability to work collaboratively as part of a team.

What We Offer

  • A comprehensive learning and development program to support your career growth.
  • A competitive salary and benefits package, including 28 days' paid holiday and a pension scheme.
  • Flexible working arrangements to support your work-life balance.
  • Access to our Employee Assistance Program, including a Digital GP and legal advice.

About Us

At Turning Point, we are a leading health and social care provider, committed to delivering high-quality services that make a real difference to people's lives. We take pride in our values, which include believing in potential, confidence in communication, embracing positive change, and treating each other as individuals.