Scrum Master

1 week ago


Manchester, United Kingdom Travel Counsellors Full time

About Us

At Travel Counsellors, we're a dynamic and innovative company that's passionate about delivering exceptional customer experiences. Our team is dedicated to empowering our customers, communities, and colleagues to thrive in a rapidly changing world.

Our Mission

We're on a mission to redefine what personal means for a travel business. We're committed to building lasting relationships with our customers, colleagues, and partners, and to creating unique, inspiring, and exciting experiences that bring people together.

Our Values

We're guided by a set of core values that shape everything we do. These values include:

  • Customer Focus: We're dedicated to delivering exceptional customer experiences that exceed expectations.
  • Collaboration: We work together as a team to achieve our goals and support each other's success.
  • Innovation: We're constantly looking for new and better ways to do things, and we encourage creativity and experimentation.
  • Integrity: We operate with integrity, transparency, and honesty in all our interactions.
  • Accountability: We take ownership of our actions and decisions, and we're accountable for our results.

Job Overview

We're seeking an experienced Scrum Master to join our team in Manchester, UK. As a Scrum Master, you'll play a critical role in helping our engineering teams deliver high-quality software products that meet the needs of our customers. You'll work closely with our Product Owners, developers, and other stakeholders to ensure that our products are delivered on time, within budget, and to the required quality standards.

Key Responsibilities

  • Agile Coaching: You'll provide coaching and mentoring to our development teams to help them adopt and improve their agile practices.
  • Team Facilitation: You'll facilitate our team's ceremonies, such as sprint planning, daily stand-ups, and retrospectives, to ensure that everyone is aligned and working towards the same goals.
  • Process Improvement: You'll work with our teams to identify areas for improvement and implement changes that will help us deliver better products, faster.
  • Stakeholder Management: You'll work with our stakeholders to ensure that their needs are understood and met, and that they're informed about our progress and any issues that may arise.
  • Metrics and Reporting: You'll work with our teams to establish and track key metrics that will help us measure our progress and identify areas for improvement.

Requirements

  • Experience: You'll have at least 3 years of experience in a similar role, with a strong track record of delivering results in an agile environment.
  • Qualifications: You'll have a certification in Scrum Master or equivalent, and a strong understanding of agile principles and practices.
  • Skills: You'll have excellent communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders. You'll also have strong problem-solving skills, with the ability to analyze complex issues and develop creative solutions.

Benefits

We offer a competitive salary and benefits package, including:

  • Basic Salary: A competitive basic salary that reflects your experience and qualifications.
  • Annual Bonus: An annual bonus that's tied to our company's performance.
  • Flexible Working: A flexible working arrangement that allows you to work from home or in the office, depending on your needs.
  • Career Development: Opportunities for career development and advancement, with a clear path for progression.
  • Employee Benefits: A range of employee benefits, including health insurance, retirement savings, and paid time off.

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