Scrum Master

4 months ago

Manchester, United Kingdom PRETTYLITTLETHING Full time

Having started in 2006 with just three team members, we've evolved into a multi-brand, ecommerce giant with offices worldwide and a passionate team of over 4,000. In the past year alone, we've achieved remarkable milestones including automating our Sheffield distribution centre, launching our US warehouse, and initiating our tech re-platforming.

You would be joining a small team of delivery focused Scrum Masters, supporting Scrum & Kanban squads across our department by increasing Agile maturity and along with our Product Owners, ensuring deliveries and throughput remain on track. In Tech, we’re proud to support every function. We’re a digital-first company that is totally cloud native. We embrace change and future-proof the business, delivering critical customer facing and internal stakeholder facing systems. Everything from colleague tech to frontend websites and apps, buying and merchandising tooling, and all that’s in-between, we take care of it. Our ideas support and drive the Group’s agenda.

**The Role**

As a Scrum Master at boohoo group, you will play a critical role in facilitating and enabling the successful delivery of our agile projects. Working closely with cross-functional teams, you will help to create a collaborative and self-organizing environment that fosters continuous improvement and high-quality product delivery.

You will be responsible for coaching and supporting the agile teams, ensuring they understand and follow the agile principles and practices. Additionally, you will facilitate agile ceremonies, such as daily stand-ups, sprint planning, sprint reviews, and retrospectives, to ensure efficient and effective communication and collaboration.

**Responsibilities**
- Educating the team and company on how to use Scrum/Agile practices
- Encouraging self organisation and working towards teams becoming self sufficient
- Assessing the maturity of both the team & company and coaching to higher levels of maturity, at a pace that is sustainable and comfortable for the team
- Working with the Product Owners to increase ownership and maturity levels as well as backlog grooming/maintenance & dependency management
- Encouraging the team to proactively remove impediments and stepping in to help when they can’t
- Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged; with an emphasis on problem solving & team unity
- Facilitating getting work done without coercion, assigning, or dictating the work
- Facilitating discussion, decision making, and conflict resolution
- Assisting with internal and external communication, improving transparency, and radiating information
- Tracking retrospective actions and ensuring that they get completed as part of continuous improvement
- Providing all support to the team using a servant leadership style whenever possible, and leading by example
- Adapting to shifting circumstances while maintaining stability
- Ensuring delivery remains on track by pointing out issues and holding the teams to account

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