Business Analyst
4 weeks ago
Brookfield Asset Management, Inc is seeking a skilled Business Analyst to provide first-line support for Concur and MS Dynamics 365 applications.
Key Responsibilities:
- Provide timely and effective support for D365 and Concur applications in a customer-focused environment
- Manage user profiles, accounts, financial dimensions, and workflow setup and maintenance for D365 and Concur
- Offer general D365 support to the Senior Business Analyst and end-users, including query resolution and security level management
- Act as the regional Concur Help Desk, providing support and assistance to end-users
- Produce quarterly reports and financial analysis for Senior Management on business expenses
- Collaborate with Finance and IT on Concur application maintenance and updates
- Coordinate regional Intranet updates and administer Sharepoint sites
- Assist with system upgrades and integrations to create efficiencies across the business
- Map and document existing business and system processes for the region, ensuring they remain relevant and current
- Provide training to end-users on D365 and Concur functionality
Requirements:
- 2+ years of experience in an ERP support role
- MS Office experience
- Ability to work with multiple clients, vendors, consultants, and stakeholders
- Broad understanding of business and accounting processes
- Prior involvement in service delivery, client/customer focus, and relationship management
- Ability to manage and prioritize workload with minimal supervision
Brookfield Asset Management, Inc is committed to maintaining a positive work environment that is safe and respectful. We are an equal opportunity employer and welcome applications from diverse candidates.
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