Beauty Advisor

6 days ago

York, York City, United Kingdom Estée Lauder - Brand Full time
Estée Lauder - Beauty Advisor - Fenwick - 24 Hours

Job Summary:

We are seeking a highly skilled and passionate Beauty Advisor to join our team at Fenwick. As a Beauty Advisor, you will be responsible for providing exceptional customer service, creating a personalized experience for each customer, and selling our market-leading products across makeup, skincare, and fragrance.

Key Responsibilities:

  • Provide inspirational and authentic customer service, educating and delighting customers with our products and services.
  • Combine creative and technical expertise to create a unique and personalized experience for each customer.
  • Work collaboratively with the team to create impact with in-store events and ensure the store achieves high standards of visual merchandising.
  • Develop and maintain a deep understanding of our products and services, staying up-to-date with the latest trends and innovations.
  • Meet and exceed sales targets, while maintaining a high level of customer satisfaction.

What We Offer:

  • Competitive industry salary and commission scheme eligibility.
  • Annual leave and family leave, as well as product discount and staff product concession monthly credit spend allowance.
  • Mental health wellbeing initiatives, including the Unmind app and employee assistant programme.
  • Benefits platform with exclusive discounts and offers.
  • Extensive training and development opportunities.

About You:

  • You will have a passion for people and a desire to provide exceptional customer service.
  • You will be able to demonstrate a high level of creative and technical expertise, with a strong understanding of makeup, skincare, and fragrance.
  • You will be able to work collaboratively as part of a high-performing team, with a flexible and adaptable approach to work.
  • You will have a strong work ethic and a commitment to delivering high-quality results.

Qualifications:

  • Able to demonstrate a high level of creative and technical expertise.
  • A passion and energy to provide inspirational, authentic and personalized customer service.
  • An approachable and friendly personality.
  • Confidence in speaking to customers, getting to know them and understanding their needs to best cater to them.
  • Flexible availability across days/hours.

Estée Lauder Companies is an equal opportunities employer, committed to diversity and inclusion. We welcome applications from suitably qualified and eligible candidates, regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

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