Part Time Social Care Advisor
4 weeks ago
We are seeking a highly motivated and organized Part Time Social Care Advisor to join our team at Essex County Council. As a Part Time Social Care Advisor, you will be responsible for providing excellent customer service and support to our clients, while working in a fast-paced and dynamic environment.
About the Role:This is a Part Time opportunity offering 28 hours per week. You will be based at our offices in Chelmsford, with no home working available. However, you will have access to plenty of free parking onsite.
As a Part Time Social Care Advisor, you will be responsible for responding to enquiries and requests from clients, providing accurate and up-to-date information and advice on Social Care policies and services. You will also be responsible for identifying and responding to urgent or critical situations, and ensuring that all information is recorded quickly and accurately.
Key Responsibilities:- Provide excellent customer service and support to clients
- Respond to enquiries and requests from clients
- Provide accurate and up-to-date information and advice on Social Care policies and services
- Identify and respond to urgent or critical situations
- Ensure that all information is recorded quickly and accurately
To be successful in this role, you will need to have excellent communication and interpersonal skills, with the ability to work under pressure in a busy office environment. You will also need to have a working knowledge of standard ICT software and systems, including MS Word and Excel.
Experience of working in a social care environment is desirable, but not essential. Full training will be provided for this role.
Why Essex?Essex County Council is a Disability Confident Leader, committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. We are also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.
We are proud to be a Disability Confident Leader and are committed to safeguarding and promoting the welfare of children and vulnerable adults. If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, please join our mailing list.
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