Barback, The Savoy
2 months ago
About the Role:
The Bar-Back will provide prompt, courteous and efficient food and beverage service in a luxury 5-star brand inspired hotel bar/lounge where attention to detail is key.
Key Responsibilities:
- Carry out specific tasks for Bar Back to ensure smooth running of the bar.
- Attend to all guest requests, being constantly aware of anticipating guest's needs and to remain in the restaurant at all times during service.
- Produce drinks orders accurately and in timely fashion meeting service essentials timings.
- Help to ensure the smooth running of all guests requirements and needs on each table.
- Provide assistance to in all areas of the restaurants
- Attend to all guest requests, being constantly aware of anticipating guests' needs and to remain in the restaurant at all times during service.
- Effectively manage your time and productivity whilst at work.
- Ensure a clean stocked bar for a smooth running of the bar areas.
- Ensure a clean fridges for a smooth running service.
- Prepare appropriate mise-en-place, glasses, garnishes.
- Clean and vacuum in and around the restaurant areas as required and directed by the manager on duty.
- Keep a high Standard of personal hygiene and appearance.
- Approach the guest in the correct manner as laid out by Fairmont Standards.
- Use the guests name whenever possible, in accordance with Fairmont Standards.
- Have full knowledge of the food and drinks menu, to be able to explain and recommend and sell dishes to our guest.
- Follow and complete any instructions given to you by your Managers.
- Attend briefings and departmental meetings.
- Speak English at all times within the Savoy Hotel.
- Have good Micros skills and follow correctly the Micros billing system.
Requirements:
- 1-3 years' experience in the Hospitality Industry.
- Outstanding communication skills, both written & verbal.
- Proven organizational skills, works well on their own. Able to set and meet deadlines with quality results.
What's in it for you?
- Competitive salary and benefits including pension and life assurance
- 31 days of holiday including public holidays (increase to 33 days after 5 years)
- Cashback scheme for everyday wellbeing/healthcare expenses including Perkbox
- Special rates for Savoy colleagues and their friends & family and discount across Accor hotels worldwide
- Fantastic colleague rates in Fairmont and Raffles hotels worldwide that includes friends & family
- Free stay at The Savoy after successful completion of probation
- 50% discount at our iconic American & Beaufort Bars
- 50% discount at our world-famous Afternoon Tea
- 50% discount at our spa and florist
- 50% discount at Gordon Ramsay's River Restaurant and Savoy Grill
- 20% at Gordon Ramsay restaurants outside the hotel and restaurant 1890
- Laundry services & dry cleaning for uniformed and non-uniformed colleagues
- Colleague gym facility and Virgin Active gym membership discount
- Employee assistance programme
- Annual optician reimbursements for eye tests and glasses
- English language classes
- Colleague restaurant
- Local F&B, retail and gym discounts
- Interfaith prayer room
- Wellness room
- Cycle to work scheme
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