Barback, The Savoy

2 months ago

London, Greater London, United Kingdom Accor Full time

About the Role

The Bar-Back will provide prompt, courteous and efficient food and beverage service in a luxury 5-star brand inspired hotel bar/lounge where attention to detail is key.

Key Responsibilities

  • Carry out specific tasks for Bar Back to ensure smooth running of the bar.
  • Attend to all guest requests, being constantly aware of anticipating guest's needs and to remain in the restaurant at all times during service.
  • Produce drinks orders accurately and in timely fashion meeting service essentials timings.
  • Help to ensure the smooth running of all guests requirements and needs on each table.
  • Provide assistance to in all areas of the restaurants
  • Attend to all guest requests, being constantly aware of anticipating guests' needs and to remain in the restaurant at all times during service.
  • Effectively manage your time and productivity whilst at work.
  • Ensure a clean stocked bar for a smooth running of the bar areas.
  • Ensure a clean fridges for a smooth running service.
  • Prepare appropriate mise-en-place, glasses, garnishes.
  • Clean and vacuum in and around the restaurant areas as required and directed by the manager on duty.
  • Keep a high Standard of personal hygiene and appearance.
  • Approach the guest in the correct manner as laid out by Fairmont Standards.
  • Use the guests name whenever possible, in accordance with Fairmont Standards.
  • Have full knowledge of the food and drinks menu, to be able to explain and recommend and sell dishes to our guest.
  • Follow and complete any instructions given to you by your Managers.
  • Attend briefings and departmental meetings.
  • Speak English at all times within the Savoy Hotel.
  • Have good Micros skills and follow correctly the Micros billing system.

Requirements

  • 1-3 years' experience in the Hospitality Industry.
  • Outstanding communication skills, both written & verbal.
  • Proven organizational skills, works well on their own. Able to set and meet deadlines with quality results.

What's in it for you?

  • Competitive salary and benefits including pension and life assurance
  • 31 days of holiday including public holidays (increase to 33 days after 5 years)
  • Cashback scheme for everyday wellbeing/healthcare expenses including Perkbox
  • Special rates for Savoy colleagues and their friends & family and discount across Accor hotels worldwide
  • Fantastic colleague rates in Fairmont and Raffles hotels worldwide that includes friends & family
  • Free stay at The Savoy after successful completion of probation
  • 50% discount at our iconic American & Beaufort Bars
  • 50% discount at our world-famous Afternoon Tea
  • 50% discount at our spa and florist
  • 50% discount at Gordon Ramsay's River Restaurant and Savoy Grill
  • 20% at Gordon Ramsay restaurants outside the hotel and restaurant 1890
  • Laundry services & dry cleaning for uniformed and non-uniformed colleagues
  • Colleague gym facility and Virgin Active gym membership discount
  • Employee assistance programme
  • Annual optician reimbursements for eye tests and glasses
  • English language classes
  • Colleague restaurant
  • Local F&B, retail and gym discounts
  • Interfaith prayer room
  • Wellness room
  • Cycle to work scheme

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