Room Service Server

20 hours ago

Central London, London, United Kingdom The Savoy Full time

Job title:In Room Dining Server, 0-hour Casual Contract

Department:F&B

Inspired & supported by:In Room Dining Manager

Salary: £16,52 (including service charge)

Your purpose will be:

You are an ambassador for exceptional service which is the hallmark of The Savoys room service experience. Your warm personal attention makes guests feel unique and valued and creates enduring memories.

You will be accountable for:

  • Delivering a memorable and professional 5-star service experience
  • Advising guests through enthusiastically sharing your knowledge about our F&B offering
  • Delivering on all standards, policies and procedures to create memorable luxury guest experiences

Your key responsibilities & contribution will be:

  • Delivering an extraordinary service experience to the highest industry standards with a distinctive personal touch as one team
  • Assisting guests regarding menu choices in an informative and enthusiastic way
  • Taking reservations with all required details
  • Boosting our revenue through upselling and other creative initiatives
  • Sharing knowledge of offers, promotions, preparation, general hotel knowledge and Savoy stories
  • Following all safety and sanitation and COVID policies when handling food and beverage
Qualifications

What you will need to do in this role:

Essential:

  • 1-2 years of serving or hosting experience in a luxury hospitality environment
  • Passion for and understanding of 5-star hospitality and what it takes to deliver it
  • Empathetic with a talent for building rapport, and reading each guests desired level of interaction
  • Quick thinking, resourceful and able to solve problems at the moment
  • Ability to remain calm and courteous at all times
  • Ability to work well under pressure in a fast-paced and changing environment
  • Able to work collaboratively as part of a team
  • Willing to work in rotating shifts including weekends and public holidays
  • Good knowledge of spoken and written English
  • Rights to work in the UK

Desirable:

  • Basic knowledge of a POS System
  • Basic knowledge of Open table
  • Industry-related certifications (i.e. WSET)

Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.

Additional Information

Whats in it for you?

  • Competitive salary and benefits including pension
  • 31 days of holiday including public holidays (increase to 33 days after 5 years)
  • Special rates for Savoy colleagues and their friends & family and discount across
  • Accor hotels worldwide
  • Fantastic colleague rates in Fairmont and Raffles hotels worldwide that includes
  • friends & family
  • 50% discount at our iconic American & Beaufort Bars
  • 50% discount at our world-famous Afternoon Tea
  • 50% discount at our spa and florist
  • 50% discount at Gordon Ramsay's River Restaurant and Savoy Grill
  • 20% at Gordon Ramsay restaurants outside the hotel and restaurant 1890
  • Laundry services & dry cleaning for uniformed and non-uniformed colleagues
  • Colleague gym facility
  • Employee assistance programme
  • Annual optician reimbursements for eye tests and glasses
  • English language classes
  • Colleague restaurant
  • Local F&B, retail and gym discounts
  • Interfaith prayer room
  • Wellness room

AMRT1_UKCT

  • Room Service Server

    4 weeks ago

    London, Greater London, United Kingdom Four Seasons Hotels and Resorts Full time

    About Four Seasons:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and commitment to excellence. Our team members are the driving force behind our success, and we are seeking a talented and dedicated individual to join our Food and Beverage team as a Room Service...

  • Room Service Server

    4 weeks ago

    London, Greater London, United Kingdom Four Seasons Hotels and Resorts Full time

    About Four Seasons:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and commitment to excellence. Our team members are the driving force behind our success, and we are seeking a talented and dedicated individual to join our Food and Beverage team as a Room Service...

  • Room Service Server

    1 month ago

    London, Greater London, United Kingdom Marriott International Full time

    Unlock Your Potential as a Room Service ServerAt Marriott International, we're committed to delivering exceptional experiences for our guests. As a Room Service Server, you'll play a vital role in ensuring that every meal is a memorable one. With a warm and welcoming demeanor, you'll take pride in delivering exceptional service, making recommendations, and...

  • Room Service Server

    1 month ago

    London, Greater London, United Kingdom Marriott International Full time

    Unlock Your Potential as a Room Service ServerAt Marriott International, we're committed to delivering exceptional experiences for our guests. As a Room Service Server, you'll play a vital role in ensuring that every meal is a memorable one. With a warm and welcoming demeanor, you'll take pride in delivering exceptional service, making recommendations, and...

  • Room Service Server

    1 month ago

    London, Greater London, United Kingdom Marriott International Full time

    Unlock Your Potential as a Room Service ServerAt Marriott International, we're committed to delivering exceptional experiences for our guests. As a Room Service Server, you'll play a vital role in ensuring that every meal is a memorable one. With a warm and welcoming demeanor, you'll take pride in delivering exceptional service, making recommendations, and...

  • Room Service Server

    1 month ago

    London, Greater London, United Kingdom Marriott International Full time

    Unlock Your Potential as a Room Service ServerAt Marriott International, we're committed to delivering exceptional experiences for our guests. As a Room Service Server, you'll play a vital role in ensuring that every meal is a memorable one. With a warm and welcoming demeanor, you'll take pride in delivering exceptional service, making recommendations, and...

  • Room Service Server

    2 weeks ago

    London, Greater London, United Kingdom Four Seasons Hotels and Resorts Full time

    About Four Seasons:Four Seasons Hotels and Resorts is a world-renowned luxury hospitality company that prides itself on delivering exceptional guest experiences. Our team members around the world create unforgettable moments for our guests, residents, and partners through a commitment to luxury with genuine heart.About the Role:The Room Service Server is an...

  • Room Service Server

    2 months ago

    London, Greater London, United Kingdom Four Seasons Hotels and Resorts Full time

    About Four Seasons:Four Seasons Hotels and Resorts is a global leader in the luxury hospitality industry, driven by a passion for excellence and a commitment to delivering exceptional guest experiences. Our team members are the backbone of our success, and we are dedicated to creating a world-class employee experience that enables them to thrive and...

  • Room Service Server

    2 weeks ago

    London, Greater London, United Kingdom Four Seasons Hotels and Resorts Full time

    About Four Seasons:At Four Seasons, we strive to deliver exceptional guest experiences through a commitment to luxury with genuine heart. Our team members around the world create amazing experiences for our guests, residents, and partners. We believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet the way we would want to...

  • Room Service Server

    1 month ago

    London, Greater London, United Kingdom Marriott International Full time

    Unlock Your Potential as a Room Service ServerAt Marriott International, we're committed to providing exceptional experiences for our guests. As a Room Service Server, you'll play a vital role in delivering memorable moments for our guests. You'll be responsible for preparing and delivering food and beverage orders, ensuring that every guest feels well-fed...

  • Room Service Server

    1 month ago

    London, Greater London, United Kingdom Marriott International Full time

    Unlock Your Potential as a Room Service ServerAt Marriott International, we're committed to providing exceptional experiences for our guests. As a Room Service Server, you'll play a vital role in delivering memorable moments for our guests. You'll be responsible for preparing and delivering food and beverage orders, ensuring that every guest feels well-fed...

  • Room Service Server

    1 week ago

    London, Greater London, United Kingdom Four Seasons Hotels and Resorts Full time

    About Four Seasons:Four Seasons Hotels and Resorts is a world-class hospitality company that prides itself on delivering exceptional guest experiences. Our team members around the world create unforgettable moments for our guests, residents, and partners through a commitment to luxury with genuine heart.About the Role:The Room Service Server is an essential...

  • Room Service Server

    2 weeks ago

    London, Greater London, United Kingdom Marriott International Full time

    Explore Your Career at Marriott InternationalMarriott International is a world-renowned hospitality company with a portfolio of luxury brands, including JW Marriott and Marriott Hotels. We're committed to providing exceptional experiences for our guests, and we're looking for talented individuals to join our team.About the RoleAs a Room Service Server,...

  • Casual Room Service Server

    4 weeks ago

    London, Greater London, United Kingdom Four Seasons Hotels and Resorts Full time

    About Four Seasons:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service and luxurious experiences. Our team members are the driving force behind our success, and we're seeking a talented individual to join our team as a Casual Room Service Server.About the Role:The Casual Room Service Server is...

  • Casual Room Service Server

    4 weeks ago

    London, Greater London, United Kingdom Four Seasons Hotels and Resorts Full time

    About Four Seasons:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service and luxurious experiences. Our team members are the driving force behind our success, and we're seeking a talented individual to join our team as a Casual Room Service Server.About the Role:The Casual Room Service Server is...

  • Room Service Server

    1 month ago

    London, Greater London, United Kingdom Marriott International Full time

    Job SummaryAs a Room Service Server at Marriott International, you will be the face of our hotel's culinary experience. You will be responsible for delivering exceptional service to our guests, ensuring that every dish is prepared and presented to perfection. Your warm demeanor and service-oriented personality will make our guests feel welcome and valued.Key...

  • Room Service Server

    1 month ago

    London, Greater London, United Kingdom Marriott International Full time

    Job SummaryAs a Room Service Server at Marriott International, you will be the face of our hotel's culinary experience. You will be responsible for delivering exceptional service to our guests, ensuring that every dish is prepared and presented to perfection. Your warm demeanor and service-oriented personality will make our guests feel welcome and valued.Key...

  • Room Service Server

    2 weeks ago

    London, Greater London, United Kingdom Marriott International Full time

    Job SummaryAs a Room Service Server at Marriott International, you will be part of a team that delivers exceptional culinary experiences to our guests. Your role will involve preparing and delivering food and beverage orders, making recommendations to customers, and ensuring that their experience is memorable and enjoyable.Key ResponsibilitiesPrepare and...

  • Casual Room Service Server

    1 month ago

    London, Greater London, United Kingdom Four Seasons Hotels and Resorts Full time

    About Four Seasons:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service and luxurious experiences. Our team members are the driving force behind our success, and we're seeking a talented individual to join our Food and Beverage team as a Casual Room Service Server.About the Role:The Casual Room...

  • Room Service Server

    2 months ago

    London, Greater London, United Kingdom Four Seasons Hotels and Resorts Full time

    About Four Seasons Hotels and Resorts:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service and luxurious experiences. Our company culture is built on a foundation of respect, empathy, and a passion for delivering unforgettable moments to our guests.About the Role:We are seeking a highly skilled...