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IT Support Specialist

2 months ago

Hatfield, United Kingdom Eutopia Solutions Full time

Job Summary:

Eutopia Solutions is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to our users, resolving issues with hardware, software, and network systems.

Key Responsibilities:

  • Provide technical support to users via phone, email, and in-person
  • Diagnose and resolve technical issues with hardware, software, and network systems
  • Collaborate with other teams to resolve complex technical issues
  • Develop and maintain technical documentation and knowledge base
  • Stay up-to-date with the latest technology trends and advancements

Requirements:

  • 2+ years of experience in a technical support role
  • Proven experience with hardware, software, and network systems
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong analytical and technical skills

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance