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Bank Team Coordinator

2 months ago


Hastings, East Sussex, United Kingdom Sussex Partnership NHS Foundation Trust Full time
Job Summary

We are seeking a highly organized and detail-oriented Bank Team Administrator to join our team at Sussex Partnership NHS Foundation Trust. As a Bank Team Administrator, you will provide administrative support to our clinical team, ensuring the smooth operation of our services.

Main Responsibilities
  • Provide administrative support to the clinical team, including data input, processing of new referrals, and typing of clinical letters and reports.
  • Answer phone calls efficiently and professionally, taking accurate messages and ensuring they are passed on and uploaded to the electronic patient record.
  • Manage Outlook diaries and admin inbox, ensuring timely and effective communication with the team and external stakeholders.
  • Assist the clinical team with any queries, providing a high level of customer service and support.
  • Develop and maintain office information systems, ensuring accurate and up-to-date records.
Person Specification

We are looking for a candidate with:

  • NVQ 3 or equivalent qualifications.
  • Good standard of secondary education; GCSE at Grade C or above or equivalent.
  • Proven experience of a range of administrative procedures.
  • Experience of producing documents to a high standard of presentation with good accuracy.
  • Experience of developing, managing, and maintaining office information systems.
About Us

Sussex Partnership NHS Foundation Trust is a leading provider of mental health services in the UK. We are committed to delivering high-quality care and support to our patients and staff. As a Bank Team Administrator, you will be part of a dynamic and supportive team, working together to achieve our goals.