Lead Claims Specialist

4 weeks ago

Manchester, United Kingdom HSB Full time

Position: Senior Claims Handler

Location: Greater Manchester (commutable area)

Work Arrangement: Full-time - hybrid model (2 days per week in office)

Employment Type: Permanent

Overview:

In the capacity of Senior Claims Handler, you will oversee the management of substantial and intricate claims across a variety of insurance sectors, primarily focusing on Construction/Engineering and Cyber domains. Your role will involve delivering exceptional customer service to HSB's clientele as well as internal and external partners. You will ensure that claims are processed efficiently, competently, and in accordance with HSB's established service standards.

Core Responsibilities:

  • Manage claims across HSB's diverse portfolio from First Notice of Loss (FNOL) to resolution, enhancing customer service and operational efficiency.
  • Engage in litigation, mediation, and other legal matters as necessary.
  • Assist the Claims Leadership Team in fostering a high-performance culture within the claims department.
  • Organize and participate in stakeholder meetings, both internally and externally.
  • Cultivate and manage relationships with internal teams, client companies, brokers, intermediaries, direct insured parties, and third-party entities to ensure excellence throughout the claims process.
  • Identify training needs within the claims team and collaborate with the Claims Leadership Team to develop and implement training programs.
  • Ensure compliance with all regulatory standards and governance throughout the claims handling process.
  • Oversee the effective engagement of third-party service providers such as Loss Adjusters and Solicitors.

Essential Skills & Experience:

  • Proficient in Customer Relationship Management.
  • Strong understanding of regulatory and legal frameworks.
  • Knowledge of the UK insurance landscape.
  • Ability to meet stringent deadlines and manage a demanding workload.
  • Previous experience in the Engineering & Construction sector (preferred).
  • Proven track record in handling large and complex claims (mandatory).

Qualifications:

  • ACII (completed or in progress).
  • CIP (Irish equivalent).

Benefits Overview:

Here are some highlights of our benefits package:

  • Flexible/Hybrid working options.
  • Private Healthcare coverage (Aviva).
  • Access to Aviva Digital GP services.
  • Employer Pension contribution of 13%.
  • Annual performance bonus.
  • Support for professional qualifications.
  • 25 days of annual leave (plus public holidays).
  • Two additional wellbeing days each year.

  • Claims Handler

    3 months ago

    Manchester, United Kingdom TYH Claims Full time

    We have an immediate Full-time opportunity available for an experienced claims handler to join our vibrant team. Dealing with incoming and making out going phone calls. Facebook, Instagram and website leads. Obtaining all the documents required to process claim. **Core Responsibilities**: - Opening and then dealing with claims using our bespoke case...

  • Lead Commercial Claims Specialist

    4 weeks ago

    Manchester, United Kingdom HSB Engineering Insurance Full time

    Position: Lead Claims Specialist We encourage you to thoroughly review the complete description below. Full-time - hybrid working model (2 days per week in the office) Permanent In the role of Lead Claims Specialist, you will take charge of managing significant and intricate claims across a variety of insurance sectors, with a primary focus on...

  • Claims Specialist

    7 days ago

    Manchester, United Kingdom Finitas Full time

    Job OverviewFinitas is seeking a highly skilled Casualty Claims Specialist to join our team.Key Responsibilities:Manage a portfolio of UK and International Casualty claims.Partner with solicitors, customers, brokers, experts, and insurers to develop a strategy for timely and cost-effective resolution of complex claims.Proactively manage claims to ensure...

  • Claims Specialist

    4 days ago

    Manchester, United Kingdom Finitas Full time

    Job OverviewFinitas is seeking a highly skilled Casualty Claims Specialist to join our team.Key Responsibilities:Manage a portfolio of UK and International Casualty claims.Partner with solicitors, customers, brokers, experts, and insurers to develop a strategy for timely and cost-effective resolution of complex claims.Proactively manage claims to ensure...

  • Claims Specialist

    5 days ago

    Manchester, United Kingdom Finitas Full time £75,000

    About the RoleFinitas is seeking a highly skilled Casualty Claims Specialist to join our team. As a key member of our claims department, you will be responsible for managing a portfolio of UK and International Casualty claims.Key ResponsibilitiesPartner with solicitors, customers, brokers, experts, and insurers to develop a strategy for timely and...

  • Claims Specialist

    4 days ago

    Manchester, United Kingdom Finitas Full time £75,000

    About the RoleFinitas is seeking a highly skilled Casualty Claims Specialist to join our team. As a key member of our claims department, you will be responsible for managing a portfolio of UK and International Casualty claims.Key ResponsibilitiesPartner with solicitors, customers, brokers, experts, and insurers to develop a strategy for timely and...

  • Claims Specialist

    6 days ago

    Manchester, United Kingdom Finitas Full time

    Job SummaryFinitas is seeking a highly skilled Casualty Claims Specialist to join our team. As a key member of our claims department, you will be responsible for managing a portfolio of UK and international casualty claims.Key ResponsibilitiesPartner with solicitors, customers, brokers, experts, and insurers to develop a strategy for timely and...

  • Claims Specialist

    7 days ago

    Manchester, United Kingdom Finitas Full time

    Job SummaryFinitas is seeking a highly skilled Casualty Claims Specialist to join our team. As a key member of our claims department, you will be responsible for managing a portfolio of UK and international casualty claims.Key ResponsibilitiesPartner with solicitors, customers, brokers, experts, and insurers to develop a strategy for timely and...

  • Claims Processor

    3 months ago

    Manchester, United Kingdom Financial Claims Management LTD Full time

    A great opportunity to join a long-established legal services business based in prestige city centre offices with huge growth plans for the coming 12 months. Our new Claims Processor roles perfectly suit individuals already working in the financial mis-selling / financial litigation field who are ambitious and seeking to advance their careers in this...

  • Casualty Claims Specialist

    1 week ago

    Manchester, United Kingdom Finitas Full time

    Casualty Claims Specialist Insurance Manchester3 days in the officeUp to £75,000Our client is a global leading specialist commercial insurance provider for clients within the Lloyd’s and company markets. They are looking to hire a Casualty Claims Specialist.This role will report into the Claims Manager, and you will be responsible managing a portfolio of...

  • Casualty Claims Specialist

    1 week ago

    Manchester,, Greater Manchester, United Kingdom Finitas Full time

    Casualty Claims Specialist Insurance Manchester3 days in the officeUp to £75,000Our client is a global leading specialist commercial insurance provider for clients within the Lloyd’s and company markets. They are looking to hire a Casualty Claims Specialist.This role will report into the Claims Manager, and you will be responsible managing a portfolio of...

  • Casualty Claims Specialist

    1 week ago

    Manchester, United Kingdom Finitas Full time €75,000

    Casualty Claims Specialist Insurance Manchester 3 days in the office Up to £75,000 Our client is a global leading specialist commercial insurance provider for clients within the Lloyd’s and company markets. They are looking to hire a Casualty Claims Specialist. This role will report into the Claims Manager, and you will be responsible managing a...

  • Casualty Claims Specialist

    1 week ago

    Manchester, United Kingdom Finitas Full time

    Casualty Claims Specialist Insurance Manchester3 days in the officeUp to £75,000Our client is a global leading specialist commercial insurance provider for clients within the Lloyd’s and company markets. They are looking to hire a Casualty Claims Specialist.This role will report into the Claims Manager, and you will be responsible managing a portfolio of...

  • Casualty Claims Specialist

    1 week ago

    Manchester, United Kingdom Finitas Full time €75,000

    Casualty Claims Specialist Insurance Manchester 3 days in the office Up to £75,000 Our client is a global leading specialist commercial insurance provider for clients within the Lloyd’s and company markets. They are looking to hire a Casualty Claims Specialist. This role will report into the Claims Manager, and you will be responsible managing a...

  • Casualty Claims Specialist

    7 days ago

    Manchester, United Kingdom Finitas Full time

    Casualty Claims Specialist Insurance Manchester3 days in the officeUp to £75,000Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description.Our client is a global leading specialist commercial insurance provider for clients within the Lloyd’s and company markets....

  • Casualty Claims Specialist

    4 days ago

    Manchester, United Kingdom Finitas Full time

    Casualty Claims Specialist Insurance Manchester3 days in the officeUp to £75,000Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description.Our client is a global leading specialist commercial insurance provider for clients within the Lloyd’s and company markets....

  • Claims Resolution Specialist

    6 days ago

    Manchester, United Kingdom Finitas Full time

    Job SummaryFinitas is seeking a skilled Casualty Claims Specialist to join our team. As a key member of our claims department, you will be responsible for managing a portfolio of UK and international casualty claims.Key ResponsibilitiesPartner with solicitors, customers, brokers, experts, and insurers to develop a strategy for timely and cost-effective...

  • Claims Resolution Specialist

    7 days ago

    Manchester, United Kingdom Finitas Full time

    Job SummaryFinitas is seeking a skilled Casualty Claims Specialist to join our team. As a key member of our claims department, you will be responsible for managing a portfolio of UK and international casualty claims.Key ResponsibilitiesPartner with solicitors, customers, brokers, experts, and insurers to develop a strategy for timely and cost-effective...

  • Automotive Claims Specialist

    4 weeks ago

    Manchester, United Kingdom Time Recruitment Solutions Ltd Full time £30,000 - £35,000

    Position: Automotive Claims SpecialistSalary: £30,000 - £35,000 This role offers the flexibility of being fully remote from the outset. We are collaborating with a leading Insurtech firm that is revolutionizing the sector, boasting ambitious growth objectives and a state-of-the-art operational framework. Our client provides a wide array of services to...

  • Claims Specialist

    4 weeks ago

    Manchester, United Kingdom Pertemps TM Full time

    Become a valued member of our Claims TeamPertemps TM is a prominent insurance provider focused on delivering exceptional claims management solutions. As we continue to expand, we are looking for skilled Claims Specialists to enhance our dedicated Commercial Subsidence Team.Respond to inquiries from clients and policyholders regarding subsidence...