Patient Account Administrator

1 month ago

London, Greater London, United Kingdom The London Clinic Full time
Job Summary

We are seeking a highly skilled Patient Account Administrator to join our team at The London Clinic. As a key member of our Billing and Accounts Receivable team, you will be responsible for managing a range of duties related to billing, including validating and finalizing billing from an Unbilled daily report, assisting in covering the Billing team mailbox, and liaising with clinical departments to ensure all queries are resolved and billing can be completed on a timely basis.

Key Responsibilities
  • Validate and finalize billing from an Unbilled daily report, focusing on Main Insurers and Self Pay.
  • Assist in covering the Billing team mailbox and actioning appropriate responses.
  • Liaise with clinical departments to ensure all queries are resolved and billing can be completed on a timely basis.
  • Complete Patient invoicing with via EDI or manual systems.
  • Respond to internal and external queries via telephone.
Requirements
  • Experience in the healthcare sector/medical insurance desirable.
  • Advanced excel skills and general IT skills.
  • Strong Customer Service skills.
  • Strong administration skills.
  • Ability to manage large volume workloads.
  • Great telephone etiquette.
About The London Clinic

The London Clinic is a leading private hospital with a charitable status, dedicated to providing expert, individualized treatment and care to our patients. We are committed to safeguarding and protecting all adults at risk, children, and young people by implementing robust safer recruitment practices during our selection process.

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