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Sales and Administration Coordinator

2 months ago


Birmingham, Birmingham, United Kingdom Office Angels Full time
Exciting Opportunity for a Sales Administrator

We are seeking a highly motivated and enthusiastic individual to join our dynamic team as a Sales Administrator. As a key member of our sales team, you will be responsible for managing administrative tasks, coordinating sales activities, and providing exceptional customer service.

Key Responsibilities:
  • Efficiently turn customer enquiries into orders and provide support to the sales team.
  • Handle customer inquiries via email and telephone, providing quotations and product information to close sales.
  • Follow up on quotations and generate further business opportunities.
  • Process sales enquiries and orders accurately and efficiently.
  • Manage inbound and outbound calls to new and existing customers.
  • Resolve customer complaints and issues to ensure satisfaction.
  • Liaise with internal departments to communicate order requirements.
  • Assist other departments with sales-related tasks.
  • Maintain good housekeeping of files and paperwork systems.
Requirements:
  • Ability to multitask and work efficiently under your own initiative.
  • Good listening skills and effective communication.
  • Proficient with Microsoft Office (Outlook, Word, Excel).
  • Strong proficiency in mathematics and English.
  • Excellent organisational and time management skills.
  • Able to commit to an office-based role 5 days per week.

We offer a competitive salary, 26 days annual leave plus bank holidays, and a fantastic company pension scheme. If you are a reliable and enthusiastic individual with excellent sales and administration skills, we would love to hear from you.