Customer Service Representative
6 days ago
Job Summary:
We are seeking a highly skilled Customer Service Executive to join our team in South Manchester. As a key member of our payroll team, you will be responsible for delivering exceptional customer service to our clients, ensuring their software needs are met, and building strong relationships with existing clients.
Key Responsibilities:
- Provide expert support to clients, assisting them in effectively using our software
- Deliver outstanding customer service via phone, email, and in-person meetings
- Collaborate with the internal team to ensure seamless onboarding of new clients
- Develop and maintain strong relationships with existing clients
- Contribute to the growth and success of our payroll team
Requirements:
- Background in payroll or experience in the umbrella industry
- Excellent customer service skills and ability to work closely with clients
- Understanding of payroll processes and software
- Ability to work collaboratively as a team
About Us:
Robert Walters Operations Limited is an employment business and employment agency, committed to providing exceptional service to our clients and candidates. We welcome applications from all candidates who share our values and are passionate about delivering outstanding customer service.
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