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Luxury Travel Consultant

2 months ago

Guildford, Surrey, United Kingdom C&M Travel Recruitment Full time

Luxury Travel Consultant Role

This esteemed Tour Operator is seeking a skilled Luxury Travel Consultant to join their dedicated reservations team. As a key member of the team, you will be rewarded with a competitive basic salary of up to £32k, depending on experience, plus a quarterly bonus and discounted long-haul travel.

Key Responsibilities:

  • Provide exceptional customer service to direct customers and travel agents, maintaining a strong working relationship.
  • Amend bookings and arrange special requests to meet customer needs.
  • Proactively deal with any customer issues arising, ensuring a seamless experience.
  • Sell holidays over the phone and through the internet, chasing quotes to achieve targets.

Requirements:

  • Proven experience in a reservations or travel consultant role within the travel industry, ideally using a GDS (Galileo / Amadeus).
  • Excellent customer service skills, with a strong attention to detail.
  • Proven knowledge of longhaul destinations, specifically the Indian Ocean.

Additional Information:

  • Basic salary of up to £32k, depending on experience, plus a quarterly bonus.
  • Office-based role with flexibility for hybrid working after the probationary period.
  • Working hours are 9 to 5.30, Monday to Friday, and 9 to 4 on Saturdays.