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CRM Systems Specialist
2 months ago
Are you an expert in CRM systems seeking a new opportunity in a dynamic sector? Our client is looking for a skilled CRM Systems Administrator to become part of their team on a permanent basis.
In your role as the CRM Administrator, you will be tasked with managing the performance of the CRM platform, tailoring it to fit the specific requirements of the organization, overseeing user access, generating detailed reports and dashboards, and delivering exceptional technical support.
What We Offer:
Job Type:
Full-time, 9AM - 5PM, 35 hours per week, Monday - Friday
Contract Type:
Permanent
Salary between £24,000 and £25,000 annually.
Benefits include 25 days of holiday plus bank holidays, death in service benefit after one year of employment, cycle to work scheme, career development and training opportunities, sick pay scheme after a successful probation period, and pension contributions.
Key Responsibilities:
Providing system administration support, particularly concerning user permissions, custom objects, and workflows for the site services department.
Creating and managing intricate workflow rules, data validation, and approval processes.
Analyzing data to offer insights into operations and productivity.
Coordinating and supporting integrations with third-party applications.
Ideal Candidate:
You possess a comprehensive understanding of the commercial operations, challenges, and objectives of various teams, enabling you to enhance their performance through CRM administration and consultation.
Your background includes delivering system administration support for CRM platforms (preferably BigChange), with a focus on user permissions, custom objects, workflows, and profiles.
You have a proven history of developing and managing custom objects, fields, formulas, record types, page layouts, reports, and dashboards.
You are adept at analyzing data to provide insights into team operations, effectiveness, and productivity.You have a minimum of 2 years of experience in CRM administration, ideally with Salesforce, Microsoft Dynamics, or BigChange.
You possess excellent knowledge of sales teams and their requirements.
The Team:
You will work closely with our sales and site services teams.
Our supportive management team has over 15 years of experience and a strong grasp of industry trends.
Comprehensive training tailored to your role will be provided, along with continuous learning and development opportunities throughout your career.
Our client is dedicated to fostering an inclusive and supportive work environment where everyone can excel.If you require reasonable adjustments at any stage, please let us know, and we will be happy to assist you.
Office Angels operates as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role, your details will be submitted to Office Angels. Our Candidate Privacy Information Statement, explaining how we will use your information, is available on our website.
