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Account Manager

2 months ago

Yorkshire and the Humber, United Kingdom S Knights Recruitment Full time
Account Manager Opportunity

S Knights Recruitment is seeking a skilled Account Manager to join our team in a remote capacity with periodic travel to York. As a specialist Employability and Skills recruitment agency, we recruit for Colleges and Training Providers across the UK.

Job Summary

We are looking for a results-driven Account Manager to manage and nurture relationships with existing clients, ensuring customer satisfaction and driving business growth through retention and upselling. The ideal candidate will have a proven track record of meeting business growth and retention targets, with a strong understanding of the apprenticeship policy, EPA, and qualifications market in England.

Key Responsibilities
  • Build and maintain strong relationships with clients to drive business growth and retention.
  • Manage and grow assigned accounts through regular engagement and strategic planning.
  • Act as the primary point of contact for clients, addressing issues and ensuring satisfaction.
  • Identify opportunities for upselling and cross-selling services to existing clients.
  • Develop and implement plans to achieve client retention and growth targets.
  • Track and report key account metrics, including client satisfaction and revenue growth.
  • Collaborate with internal teams to ensure smooth client experiences.
  • Support marketing efforts with case studies and social media content.
  • Facilitate a smooth onboarding process for new clients.
Requirements
  • Level 2 Maths and English qualifications.
  • Full, current UK driving licence and own vehicle.
  • Proven account management experience (minimum 3 years).
  • Proficient in Microsoft Office (Word, Excel, Outlook, Teams).
  • Experience with CRM systems and account management strategies.
  • Track record of meeting business growth and retention targets.
  • Basic understanding of apprenticeship policy, EPA, and qualifications market in England.
  • Desirable: Level 6 qualification in Marketing, Communications, or Business Development.
What We Offer

This is an excellent opportunity to join a dynamic team in a growing sector, with a focus on client satisfaction and business growth. As a remote worker with periodic travel to York, you will have the flexibility to work from anywhere while still being part of a collaborative team.

We offer a competitive salary of £35,000 to £38,000 per year, depending on experience.