Showroom Operations Manager
4 weeks ago
Wren Kitchens is the premier kitchen retailer in the UK, boasting over £1 billion in revenue, more than 100 showrooms across the UK, and an exciting venture into the USA. We are not just in the business of selling kitchens; we also manufacture, deliver, and install them.
If you share our enthusiasm for expanding our business and surpassing customer expectations in a competitive sales landscape, you will be rewarded by a company that values talent with outstanding earning potential and numerous opportunities for advancement.
About The Role
Position Overview:
We are seeking a Showroom Operations Manager to oversee our kitchen showroom.
As a Showroom Operations Manager, you will be accountable for a multi-million-pound kitchen showroom, responsible for recruiting and nurturing a successful team to not only meet sales goals but also deliver exceptional customer service.
Main Responsibilities:
- Lead and inspire the showroom team, ensuring every customer enjoys a premium experience.
- Recruit and develop outstanding individuals who will be vital to the showroom's success.
- Drive sales to achieve and surpass annual showroom targets while maintaining a strong emphasis on customer satisfaction.
About You
Candidate Profile:
- Extensive experience in a high-value retail environment with multi-million-pound targets.
- A sales-oriented mindset with a proven history of success.
- Passionate about mentoring and developing your team.
- Dedicated to providing exceptional customer service.
- Comprehensive training on our products, systems, and sales processes. Please note: This includes a week of residential training at our Academy.
- Unlimited earning potential.
- Commission paid during leave.
- Eye care vouchers.
- Employee discounts.
- Referral bonuses.
- Excellent company-wide opportunities.
- Staff discounts after your first year.
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