Deputy Store Manager

1 month ago


Maidstone, Kent, United Kingdom Mappin & Webb Full time
About the Role

We are seeking a highly skilled and experienced Deputy Manager to join our team at Mappin & Webb. As a key member of our management team, you will play a vital role in driving sales growth, improving customer satisfaction, and developing our team members.

Key Responsibilities
  • Team Development: Guide, mentor, and develop a high-performing team to achieve sales targets and deliver exceptional customer service.
  • Performance Management: Manage performance in a fast-paced retail environment, ensuring that team members meet their targets and provide excellent customer service.
  • Customer Focus: Deliver an exceptional customer experience, ensuring that every customer leaves the store feeling valued and satisfied.
  • Commercial Awareness: Demonstrate a strong understanding of commercial principles, making informed decisions to drive sales growth and improve profitability.
  • Organisational Skills: Develop and maintain effective systems and processes to ensure seamless store operations.
  • Communication: Communicate effectively with team members, customers, and stakeholders to achieve business objectives.
What We Offer

We offer a competitive salary, excellent benefits, and opportunities for career development and progression. If you are a motivated and experienced retail professional looking for a new challenge, we would love to hear from you.


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