Duty Manager

3 weeks ago


Leeds, Leeds, United Kingdom Sodexo Full time

Sodexo Live is seeking a dedicated and experienced Duty Manager to oversee daily operations at our renowned Headingley Stadium venue in Leeds.

As a leading provider of food and facilities management, we create unforgettable experiences for guests at major events and exclusive gatherings. We pride ourselves on fostering a positive work environment where teamwork and exceptional customer service are paramount.

Role Responsibilities
  • Lead and motivate a team of hospitality professionals, ensuring smooth and efficient service delivery.
  • Maintain open communication channels with Senior Management and the wider hospitality team to ensure seamless coordination.
  • Cultivate strong relationships with staff, external suppliers, and internal departments to foster a harmonious and collaborative work environment.
  • Adapt to changing event requirements and implement necessary adjustments on-site.
  • Oversee the day-to-day running of food and beverage operations, upholding high standards of quality and service.
  • Ensure conference and banqueting facilities are consistently maintained to exceptional cleanliness and presentation standards.
  • Provide excellent customer service and address guest inquiries promptly and professionally.
Ideal Candidate Profile
  • Proven experience leading a team in a fast-paced catering environment.
  • Exceptional communication and interpersonal skills, with the ability to effectively manage and motivate teams.
  • A strong customer service orientation and commitment to delivering exceptional guest experiences.
  • Excellent organizational and planning abilities, with the capacity to prioritize tasks and manage time efficiently.
  • Flexibility to work evenings and weekends as required by event schedules.


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