Duty Manager
3 weeks ago
Sodexo Live is seeking a dedicated and experienced Duty Manager to oversee daily operations at our renowned Headingley Stadium venue in Leeds.
As a leading provider of food and facilities management, we create unforgettable experiences for guests at major events and exclusive gatherings. We pride ourselves on fostering a positive work environment where teamwork and exceptional customer service are paramount.
Role Responsibilities- Lead and motivate a team of hospitality professionals, ensuring smooth and efficient service delivery.
- Maintain open communication channels with Senior Management and the wider hospitality team to ensure seamless coordination.
- Cultivate strong relationships with staff, external suppliers, and internal departments to foster a harmonious and collaborative work environment.
- Adapt to changing event requirements and implement necessary adjustments on-site.
- Oversee the day-to-day running of food and beverage operations, upholding high standards of quality and service.
- Ensure conference and banqueting facilities are consistently maintained to exceptional cleanliness and presentation standards.
- Provide excellent customer service and address guest inquiries promptly and professionally.
- Proven experience leading a team in a fast-paced catering environment.
- Exceptional communication and interpersonal skills, with the ability to effectively manage and motivate teams.
- A strong customer service orientation and commitment to delivering exceptional guest experiences.
- Excellent organizational and planning abilities, with the capacity to prioritize tasks and manage time efficiently.
- Flexibility to work evenings and weekends as required by event schedules.
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Customer Service Operations Manager
4 weeks ago
Leeds, Leeds, United Kingdom World Duty Free - WDF Full timePosition Title: Customer Service Operations Manager Department: Retail Management Location: Leeds Bradford Airport Compensation: Competitive annual salary, accompanied by a 12% Management Bonus Employee Benefits: Comprehensive benefits package including free parking, bonus scheme, wellbeing support (EAP), staff discounts, travel discounts, life assurance,...
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Customer Service Operations Manager
4 weeks ago
Leeds, Leeds, United Kingdom World Duty Free - WDF Full timeDepartment Manager Location – Leeds Bradford Airport Compensation – competitive annual salary, plus 12% Management Bonus Benefits - Exceptional benefits including complimentary parking, bonus scheme, wellbeing support (EAP), employee discounts, travel concessions, life assurance, pension plan, and health cash plan (dental, optical, medical,...
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Customer Service Operations Manager
4 weeks ago
Leeds, Leeds, United Kingdom World Duty Free - WDF Full timePosition Title: Customer Service Operations Manager Location: Leeds Bradford Airport Compensation: Competitive annual salary, accompanied by a 12% Management Bonus Employee Benefits: Exceptional benefits including complimentary parking, bonus program, wellbeing support (EAP), staff discounts, travel concessions, life insurance, pension plan, and health cash...
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Customer Service Operations Manager
4 weeks ago
Leeds, Leeds, United Kingdom World Duty Free - WDF Full timePosition Title: Customer Service Operations Manager Department: Retail Management Location: Leeds Bradford Airport Compensation: Competitive annual salary with a 12% Management Bonus Benefits: Comprehensive benefits package including free parking, bonus scheme, wellbeing support (EAP), employee discounts, travel discounts, life assurance, pension plan, and...
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Customer Service Operations Manager
4 weeks ago
Leeds, Leeds, United Kingdom World Duty Free - WDF Full timePosition Title: Customer Service Operations Manager Location: Leeds Bradford Airport Compensation: Competitive annual salary, along with a 12% Management Bonus Employee Benefits: Comprehensive benefits package including free parking, bonus scheme, wellbeing support (EAP), staff discounts, travel discounts, life assurance, pension plan, and...
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Duty Manager
3 weeks ago
Leeds, Leeds, United Kingdom Sodexo Prestige Venues & Events Full timeSodexo Prestige Venues & Events is seeking a dedicated and experienced Duty Manager to join our team at Headingley Stadium, Leeds. As a Duty Manager, you will play a vital role in ensuring the smooth operation of our catering services during both matchday and non-matchday events. You will be responsible for overseeing daily operations, creating a positive...
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Duty Manager
5 days ago
Leeds, Leeds, United Kingdom Sodexo Prestige Venues & Events Full timeAbout the RoleWe are seeking a highly skilled Duty Manager to join our team at Sodexo Prestige Venues & Events. As a Duty Manager, you will be responsible for overseeing the daily operations of our events, ensuring that every moment counts for our guests and team members.Key ResponsibilitiesOversee the day-to-day running of events, including managing staff,...
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Duty Manager
5 days ago
Leeds, Leeds, United Kingdom Sodexo Prestige Venues & Events Full timeAbout the RoleWe are seeking a highly skilled Duty Manager to join our team at Sodexo Prestige Venues & Events. As a Duty Manager, you will be responsible for overseeing the daily operations of our events, ensuring that every moment counts for our guests and team members.Key ResponsibilitiesOversee the day-to-day running of events, including managing staff,...
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Duty Manager
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Customer Service Director
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Customer Service Director
19 hours ago
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Duty Manager
5 days ago
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Duty Officer
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Duty Officer
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Duty Manager
4 weeks ago
Leeds, LS1, Leeds, United Kingdom SSP Careers Full timeDuty Manager at Beer House, Leeds Bradford Airport Pay Rate: £12.63 + as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6 am, bringing your rate of pay to £14.13 per hour. We also offer an additional service charge! Shift Pattern: Scheduled between 2:00 am and midnight. Successful candidates will be...
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Duty Manager
5 days ago
Leeds, Leeds, United Kingdom Select Service Partner UK Ltd Full time £13About the RoleAs a Duty Manager at Select Service Partner UK Ltd, you will be responsible for leading a team of hospitality professionals in a fast-paced environment. Your primary goal will be to deliver exceptional customer service, ensuring that every guest has a memorable experience.Key Responsibilities:Take charge of creating a clean, welcoming...
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Holiday Operations Duty Manager
5 days ago
Leeds, Leeds, United Kingdom Jet2 Full timeAbout the RoleWe are seeking a highly skilled and experienced Duty Manager to join our Holiday Operations team at Jet2. As a key member of our operations team, you will be responsible for proactively monitoring and leading the 24-hour real-time operation, ensuring excellent service and adherence to standards, policies, and company obligations.Key...
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Holiday Operations Duty Manager
5 days ago
Leeds, Leeds, United Kingdom Jet2 Full timeAbout the RoleWe are seeking a highly skilled and experienced Duty Manager to join our Holiday Operations team at Jet2. As a key member of our operations team, you will be responsible for proactively monitoring and leading the 24-hour real-time operation, ensuring excellent service and adherence to standards, policies, and company obligations.Key...
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Hotel Duty Manager
6 days ago
Leeds, Leeds, United Kingdom whitbread Full timeJob Summary:We are seeking a highly skilled Duty Manager to join our team at Premier Inn in Leeds City Centre. As a Duty Manager, you will be responsible for managing a winning partnership between our leadership and housekeeping teams to ensure a welcoming, safe, and brilliant hotel experience for our guests.Key Responsibilities:Manage the day-to-day...
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Hotel Duty Manager
5 days ago
Leeds, Leeds, United Kingdom whitbread Full timeJob Summary:We are seeking a highly skilled Duty Manager to join our team at Premier Inn in Leeds City Centre. As a Duty Manager, you will be responsible for managing a winning partnership between our leadership and housekeeping teams to ensure a welcoming, safe, and brilliant hotel experience for our guests.Key Responsibilities:Manage the day-to-day...