Current jobs related to Customer Service Representative - StokeonTrent, Stoke-on-Trent - Brook Street NMR
-
Customer Service Representative
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Customer Service Representative to provide exceptional support to our customers. Key responsibilities include:Handling customer inquiries and resolving issues in a timely manner.Providing accurate information about our products and services.Collaborating with internal teams to ensure customer satisfaction.Requirements:Previous...
-
Customer Service Representative
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom beBee Professionals Full time £25,000 - £35,000beBee Professionals is looking for dedicated professionals to fill Customer Service Representative roles. As a valued member of our team, you will be responsible for delivering exceptional customer experiences and contributing to our operational excellence.Key Responsibilities:Provide top-notch customer service and support to ensure customer...
-
Customer Service Representative
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom SSP Group Full timeBe a part of our dynamic team at SSP Group!We are seeking a talented Customer Service Representative to join our team at Millie's Cookies, Hanley Station.Key Responsibilities:Engage with customers and provide an outstanding customer experience.Ensure a clean, safe and welcoming environment.Collaborate with team members to ensure smooth and efficient...
-
Customer Service Representative
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Holdcroft Motor Group Full timeContact Centre Advisor RoleWe are seeking a skilled Customer Service Representative to join our After Sales Team at Holdcroft Motor Group.As a Contact Centre Advisor, you will be responsible for providing exceptional customer service, booking customers in for services and MOTs, and suggesting suitable aftercare products or services.Key responsibilities...
-
Customer Service Representative
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Holdcroft Motor Group Full timeContact Centre Advisor RoleWe are seeking a skilled Customer Service Representative to join our After Sales Team at Holdcroft Motor Group.As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.Key responsibilities include:Handling inbound and outbound calls to book customers in for...
-
Customer Service Representative
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Tesco Full timeAbout the RoleAs a Customer Service Representative at Tesco, you will be responsible for delivering exceptional customer service and creating a welcoming environment for our shoppers. You will work closely with the store team to ensure that customers receive a great shopping experience.Key ResponsibilitiesProvide excellent customer service, responding to...
-
Customer Service Representative
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Tesco Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative at our Audley Express store. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers. You will work closely with colleagues to...
-
Customer Service Representative
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full timeJob Title: Customer Service Representative - Spanish LanguageJob Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Spanish Language. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers who interact with us in...
-
Customer Service Representative
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Tesco Full timeAbout the RoleWe are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative in our Phone Shops. As a key member of our sales and service team, you will be responsible for delivering an exceptional shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service, responding to...
-
Customer Service Representative
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Holdcroft Motor Group Full timeContact Centre Advisor - Stoke-on-TrentWe are seeking a highly motivated and customer-focused individual to join our After Sales Team as a Contact Centre Advisor. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Deal...
-
Customer Service Representative
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Holdcroft Motor Group Full timeContact Centre Advisor - Stoke-on-TrentWe are seeking a highly motivated and customer-focused individual to join our After Sales Team as a Contact Centre Advisor. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Deal...
-
Customer Service Representative
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full time{"title": "Customer Relations Consultant", "description": "Delivering Exceptional Customer ServiceWe are seeking a skilled Customer Relations Consultant to join our team at Davies Group. As a central point of contact, you will be responsible for resolving customer complaints in a timely and professional manner.Key Responsibilities:Acknowledge and investigate...
-
Customer Service Representative
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full time{"title": "Customer Relations Consultant", "description": "Delivering Exceptional Customer ServiceWe are seeking a skilled Customer Relations Consultant to join our team at Davies Group. As a central point of contact, you will be responsible for resolving customer complaints in a timely and professional manner.Key Responsibilities:Acknowledge and investigate...
-
Customer Service Representative
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Holdcroft Motor Group Full timeContact Centre AdvisorWe are seeking a highly motivated and customer-focused individual to join our After Sales Team as a Contact Centre Advisor.As a Contact Centre Advisor, you will be responsible for providing exceptional customer service and support to our customers, booking them in for services and MOTs, and suggesting suitable aftercare products or...
-
Customer Service Representative
2 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Holdcroft Motor Group Full timeContact Centre AdvisorWe are seeking a skilled and motivated individual to join our After Sales Team as a Contact Centre Advisor. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Deal with inbound and outbound calls to provide a high standard of customer service...
-
Customer Service Representative
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Tesco Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our team as a Colleague at Tesco. As a key member of our store team, you will play a vital role in delivering exceptional customer service and contributing to the success of our business.Key Responsibilities• Provide outstanding customer service, ensuring that every customer...
-
Customer Service Representative
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Tesco Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our team as a Colleague at Tesco. As a key member of our store team, you will play a vital role in delivering exceptional customer service and contributing to the success of our business.Key Responsibilities• Provide outstanding customer service, ensuring that every customer...
-
Customer Service Representative
2 months ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Holdcroft Motor Group Full timeContact Centre Advisor - Stoke-on-TrentWe are seeking a highly skilled and motivated individual to join our After Sales Team as a Contact Centre Advisor. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely...
-
Customer Service Representative
2 months ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Holdcroft Motor Group Full timeContact Centre Advisor - Stoke-on-TrentWe are seeking a highly skilled and motivated individual to join our After Sales Team as a Contact Centre Advisor. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely...
-
Customer Service Representative
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Angard Staffing Full timeCustomer Service Advisor OpportunityWe are seeking a skilled Customer Service Advisor to join our team at Royal Mail's contact centre in Stoke. As a key member of our team, you will be responsible for providing exceptional customer service via telephone and email, ensuring that customers receive first-time solutions within agreed handling times.Key...
Customer Service Representative
2 months ago
We are seeking a Customer Advisor to join our team at Brook Street NMR. As a Customer Advisor, you will be the first point of contact for users requiring updates or signposting regarding their applications and/or any court cases.
Key Responsibilities:
- Provide an accessible and inclusive service to service users, providing clear signposting and guidance, providing information to resolve their queries, processing and updating high volume case details accurately and efficiently.
- Deal with the short-term needs of service users, providing support and guidance as needed.
- Work within a contact centre environment, using computer-based software to manage case details and provide information to service users.
- Develop a resilient and confident nature, able to explain the process to customers and provide clear guidance.
Requirements:
- Sound competency/experience of using computer-based software.
- Resilient and confident nature, able to explain the process to customers.
- Strong customer service skills, with the ability to provide clear guidance and support.
- Ability to work within a contact centre environment, using telephony skills to manage customer interactions.
What We Offer:
- 8 week on-site induction through our training academy, providing full training and support for the role.
- Clear DBS check and three years referencing.
We are looking for a motivated and customer-focused individual to join our team. If you have the skills and experience required for this role, please apply directly.
