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UPS Service Engineer

2 months ago

Chelmsley Wood, United Kingdom Omega Resource Group Full time
UPS Service Engineer Job Description

We are seeking a skilled UPS Service Engineer to join our team at Omega Resource Group. As a UPS Service Engineer, you will be responsible for providing technical support to customers across the UK, working on-site to identify opportunities to improve customer operations and eliminate pain points.

Key Responsibilities:
  • Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products.
  • Preparing material lists needed for repairs and upgrades and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.
  • Diagnosing equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future.
Qualifications & Experience:
  • Relevant Electronic qualification with experience of power electronics.
  • 2 years working as field engineer on UPS systems or working on other electronic systems such as drives or similar technology.
  • Experience working on high powered UPS and with large data centre customers.
  • Valid driving license in the UK.
  • Strong communication and collaboration skills.
  • Personal organization skills with a strong sense of accountability.
  • Experience in all Microsoft office applications.
Benefits:
  • Competitive salary + Overtime
  • Generous bonus scheme
  • Commercial vehicle
  • Private medical cover for yourself
  • 25 days annual leave plus bank holidays
  • Competitive contributory pension scheme (matched up to 10%)
  • Life assurance
  • Flexible benefits scheme (Includes options to buy/sell holidays, health checks, dental, eye care, gym memberships, cycle to work, gadget discounts and more)
  • Open Job Market (internal mobility opportunities, mentorships & access to projects globally)
  • Employee Assistance Programme
  • Generous employee referral scheme