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Branch Director
2 months ago
The Role:
The Branch Director is responsible for overseeing the operations, management, and profitability of the branch in line with business goals. This role requires a strong leader who can motivate and develop staff to achieve the branch and group objectives.
Key Responsibilities:
- Develop and implement strategies to improve branch performance and profitability.
- Manage and motivate a team of staff to achieve their objectives and contribute to the success of the branch.
- Ensure compliance with regulatory requirements and company policies.
- Develop and maintain strong relationships with clients and insurers to drive business growth.
- Manage and administer client and insurer relationships to ensure timely and effective processing.
- Provide technical support to clients and colleagues.
- Organise and develop staff to fulfill branch and group objectives, ensuring effective communication and performance appraisal.
- Manage employment, disciplinary, and health and safety issues to a satisfactory conclusion.
- Develop and maintain a portfolio of profitable general insurance business through designated insurer panels.
- Ensure timely, compliant, and effective client and insurer administration and processing on core PIB systems.
- Undertake general broking activities, including dealing with client queries and correspondence, new business, renewals, and adjustments.
- Adhere to agreed policies and procedures as detailed in the Compliance Handbook.
- Use all core PIB systems to ensure they are regularly updated for effective management information and reporting.
- Liaise with finance, including credit control, to ensure all queries are resolved quickly and efficiently.
- Attend company and/or branch meetings and events as required, including prescribed training.
Individual Conduct Rules:
- Act with integrity.
- Act with due skill, care, and diligence.
- Be open and cooperative with the FCA, the PRA, and other regulators.
- PAY due regard to the interests of customers and treat them fairly.
- Observe proper standards of market conduct.
Benefits:
- Competitive salary.
- Death in Service benefit of x4 salary.
- Company pension scheme.
- Enhanced maternity and paternity leave packages.
- Flexible benefits package.
- Discounts on technology and electronics, cinemas, restaurants, days out, mortgage advice, travel, and more.
- Referral schemes.
- Discounted rates on PIB products.
- Employee benefits and welfare package.
- Volunteering day.
- Discounts at hairdressers and beauticians, climate change projects, and more.
- Comprehensive learning and development framework.
- PIB Community Trust.
- Environmental initiatives.