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Branch Director
4 weeks ago
The Role:
The Branch Director will oversee the operations, management, and profitability of the branch in line with business goals. This role involves developing and implementing strategies to drive growth, improve efficiency, and enhance customer satisfaction.
Responsibilities:
- Develop and implement business plans to achieve branch objectives.
- Manage and motivate branch staff to ensure they are working towards common goals.
- Develop and maintain relationships with clients and insurers to drive business growth.
- Ensure compliance with regulatory requirements and company policies.
- Manage risk and ensure the branch is operating within approved limits.
- Develop and implement strategies to improve customer satisfaction and retention.
- Manage and maintain accurate records and reports to ensure effective management information.
- Collaborate with head office to ensure effective communication and coordination.
Individual Conduct Rules:
- Act with integrity.
- Act with due skill, care, and diligence.
- Be open and cooperative with regulators.
- Treat customers fairly.
- Observe proper standards of market conduct.
Benefits:
- Competitive salary.
- Death in service benefit.
- Company pension scheme.
- Enhanced maternity and paternity leave packages.
- Flexible benefits package.
- Discounted rates on PIB products.
- Opportunity to volunteer and give back to the community.