Travel Trade Recruitment: Travel Consultant

1 week ago


Burton upon Trent, Staffordshire, United Kingdom Travel Trade Recruitment Full time
Job Title: Travel Consultant

Award-winning Tour Operator is seeking an experienced Travel Consultant to join their team. As a Travel Consultant, you will be responsible for providing exceptional customer service and guiding customers in choosing the perfect holiday.

Key Responsibilities:
  • Provide expert knowledge and advice to customers to ensure they choose the right holiday for their needs.
  • Deal with inbound customer enquiries and convert them into bookings, as well as provide advice via live chat and email.
  • Identify customer needs and match them to a suitable product.
  • Build rapport with customers by providing professional, informative, and friendly responses to enquiries.
  • Receive inbound calls from customers and continue to own the relationship with those customers.
  • Make outbound calls to customers to follow up on potential bookings.
  • Update internal systems with accurate and crucial information.
  • Ensure enquiries are dealt with quickly and efficiently in line with SLAs and with the best outcome for the customer.
Requirements:
  • A demonstrated passion for travel and ideally sales experience within the travel industry.
  • Able to build rapport with customers and provide an exceptional customer experience.
  • Impeccable verbal and written communication skills and strong attention to detail.
  • A thirst for knowledge and expanding your experience.
  • A track record of building exceptional customer relationships within a customer service environment.
Package and Benefits:
  • Salary £22,317 plus commission.
  • Flexible working arrangements, including homeworking, hybrid, or office-based options.
  • 27 days holiday plus bank holidays.
  • Holiday buy and flexible bank holidays.
  • Access to BenefitHub and hundreds of discounts from retailers to insurance.
  • Discount for you and friends and family on our award-winning holidays.
  • Pension Scheme & Life Assurance.
  • Additional leave.
  • Company events.
  • Cycle to work scheme.
  • Free parking.
  • Gym membership.
  • Health & wellbeing programme.
  • On-site parking.
  • Referral programme.


  • Burton upon Trent, Staffordshire, United Kingdom Travel Trade Recruitment Full time

    Travel Trade Recruitment is seeking an experienced Travel Consultant to join our team. As a Travel Consultant, you will be responsible for providing exceptional customer service and guiding customers in choosing the perfect holiday. Your passion for travel and sales experience within the industry will be essential in building rapport with customers and...


  • Burton upon Trent, Staffordshire, United Kingdom Travel Trade Recruitment Full time

    Travel Trade Recruitment is seeking an experienced Travel Consultant to join our team. As a Travel Consultant, you will be responsible for providing exceptional customer service and guiding customers in choosing the perfect holiday. Your passion for travel and sales experience within the industry will be essential in building rapport with customers and...


  • Burton upon Trent, Staffordshire, United Kingdom Travel Trade Recruitment Full time

    Job Title: Travel ConsultantJob Summary:We are seeking an experienced Travel Consultant to join our team at Travel Trade Recruitment. As a Travel Consultant, you will be responsible for providing exceptional customer service and sales support to our clients. If you have a passion for travel and a proven track record of building strong customer relationships,...


  • Burton upon Trent, Staffordshire, United Kingdom Travel Trade Recruitment Full time

    Job Title: Travel ConsultantJob Summary:We are seeking an experienced Travel Consultant to join our team at Travel Trade Recruitment. As a Travel Consultant, you will be responsible for providing exceptional customer service and sales support to our clients. If you have a passion for travel and a proven track record of building strong customer relationships,...


  • Burton upon Trent, Staffordshire, United Kingdom Travel Trade Recruitment Full time

    Job Title: Travel ConsultantAward-winning Tour Operator is seeking an experienced Travel Consultant to join their team. As a Travel Consultant, you will be responsible for providing exceptional customer service and guiding customers in choosing the perfect holiday.Key Responsibilities:Provide expert knowledge and advice to customers to ensure they choose the...


  • Burton upon Trent, Staffordshire, United Kingdom Travel Trade Recruitment Full time

    Job Title: Travel ConsultantAward-winning Tour Operator is seeking an experienced Travel Consultant to join their team. As a Travel Consultant, you will be responsible for providing exceptional customer service and guiding customers in choosing the perfect holiday.Key Responsibilities:Provide expert knowledge and advice to customers to ensure they choose the...


  • Burton upon Trent, Staffordshire, United Kingdom Travel Trade Recruitment Full time

    Job Title: Travel ConsultantJob Type: Full-timeCompany: Travel Trade RecruitmentAbout Us: We are a leading recruitment agency specializing in the travel industry, connecting top talent with exciting job opportunities.Job Summary: We are seeking an experienced Travel Consultant to join our team. As a Travel Consultant, you will be responsible for providing...


  • Burton upon Trent, Staffordshire, United Kingdom Travel Trade Recruitment Full time

    Job Title: Travel ConsultantJob Summary: We are seeking an experienced Travel Consultant to join our team at Travel Trade Recruitment. As a Travel Consultant, you will be responsible for providing exceptional customer service and sales expertise to our clients.Key Responsibilities:Customer Service: Provide professional, informative, and friendly responses to...


  • Burton upon Trent, Staffordshire, United Kingdom Pertemps Bond Full time

    Job Title: Travel ConsultantAre you a sales professional looking for a new challenge? Do you have a passion for delivering exceptional customer experiences? We are seeking a highly motivated and results-driven Travel Consultant to join our team at Pertemps Bond.About the Role:We are looking for a skilled sales professional to join our team as a Travel...


  • Burton upon Trent, Staffordshire, United Kingdom Pertemps Bond Full time

    Job Title: Travel ConsultantAre you a sales professional looking for a new challenge? Do you have a passion for delivering exceptional customer experiences? We are seeking a highly motivated and results-driven Travel Consultant to join our team at Pertemps Bond.About the Role:We are looking for a skilled sales professional to join our team as a Travel...

  • Travel Sales Expert

    2 weeks ago


    Burton upon Trent, Staffordshire, United Kingdom Pertemps Bond Full time

    {"Job Title": "Travel Sales Expert", "Company": "Pertemps Bond", "Job Type": "Full-time", "Location": "Burton-Upon-Trent", "Industry": "Travel and Tourism", "Job Description": "We are seeking a highly motivated and customer-focused Travel Sales Expert to join our team. As a key member of our sales team, you will be responsible for delivering exceptional...

  • Travel Sales Expert

    2 weeks ago


    Burton upon Trent, Staffordshire, United Kingdom Pertemps Bond Full time

    {"Job Title": "Travel Sales Expert", "Company": "Pertemps Bond", "Job Type": "Full-time", "Location": "Burton-Upon-Trent", "Industry": "Travel and Tourism", "Job Description": "We are seeking a highly motivated and customer-focused Travel Sales Expert to join our team. As a key member of our sales team, you will be responsible for delivering exceptional...

  • Travel Sales Expert

    2 weeks ago


    Burton upon Trent, Staffordshire, United Kingdom Pertemps Burton Commercial Full time

    About the RoleWe are seeking a highly skilled and motivated Travel Sales Expert to join our team at Pertemps Burton Commercial. As a Travel Sales Expert, you will be responsible for delivering exceptional customer experiences and driving sales growth in the travel industry.Key ResponsibilitiesDeal with inbound customer calls and convert them into...

  • Travel Sales Expert

    2 weeks ago


    Burton upon Trent, Staffordshire, United Kingdom Pertemps Burton Commercial Full time

    About the RoleWe are seeking a highly skilled and motivated Travel Sales Expert to join our team at Pertemps Burton Commercial. As a Travel Sales Expert, you will be responsible for delivering exceptional customer experiences and driving sales growth in the travel industry.Key ResponsibilitiesDeal with inbound customer calls and convert them into...


  • Burton upon Trent, Staffordshire, United Kingdom MBM Travel Executives Ltd Full time

    Position Overview: MBM Travel Executives Ltd is seeking a dedicated Specialist Product Manager to oversee and enhance our product offerings in the travel sector. Key Responsibilities: Manage and curate product content to ensure it meets the evolving needs of our clientele. Analyze consumer feedback and market trends to refine and innovate our product range....


  • Burton upon Trent, Staffordshire, United Kingdom MBM Travel Executives Ltd Full time

    Position Overview: MBM Travel Executives Ltd is seeking a dedicated Specialist Product Manager to oversee and enhance our product offerings within the travel sector. Key Responsibilities: Manage and curate product content to ensure alignment with market trends. Conduct thorough consumer research to gather insights that drive product improvement. Engage in...


  • Burton upon Trent, Staffordshire, United Kingdom MBM Travel Executives Ltd Full time

    Position Overview: MBM Travel Executives Ltd is seeking a dedicated Specialist Product Manager to oversee and enhance our product offerings. This role is crucial for maintaining the quality and relevance of our travel products. Key Responsibilities: Analyze consumer feedback to refine and elevate product quality. Manage product content effectively to ensure...


  • Burton upon Trent, Staffordshire, United Kingdom Hunter Selection Full time

    About Hunter SelectionHunter Selection is a leading recruitment consultancy with a strong presence in the UK market. With over 20 years of experience in the industry, we have established ourselves as a trusted partner for businesses seeking top talent.Job SummaryWe are seeking a highly motivated and ambitious individual to join our team as a Trainee...

  • Travel Sales Expert

    2 weeks ago


    Burton upon Trent, Staffordshire, United Kingdom Pertemps Bond Full time

    About the RoleWe are seeking a highly motivated and results-driven Travel Sales Expert to join our team at Pertemps Bond. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesConvert inbound customer calls into bookings and provide expert advice via live chat...

  • Travel Sales Expert

    2 weeks ago


    Burton upon Trent, Staffordshire, United Kingdom Pertemps Bond Full time

    About the RoleWe are seeking a highly motivated and results-driven Travel Sales Expert to join our team at Pertemps Bond. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesConvert inbound customer calls into bookings and provide expert advice via live chat...