Christmas Sales Associate

4 weeks ago

Manchester, United Kingdom Belstaff Full time
Be Part of a Dynamic Team at Belstaff

We are seeking a highly motivated and customer-focused Sales Associate to join our Manchester team for a full-time Christmas temporary role between October and January. As a Sales Associate, you will be at the forefront of establishing and maintaining relationships with clients to maximize revenue through the sale of Belstaff products.

Key Responsibilities:
  • Help create and maintain a dynamic and positive team environment to drive sales
  • Greet and assist clients, providing exceptional customer service
  • Assist and anticipate clients' needs, consistently meeting and exceeding company expectations
  • Confidentially and professionally answer questions and queries from clients
  • Cross-sell across all product offers, ensuring clients are walked through the in-store collection
  • Make clients the main focus at all times, being a role model for exceptional customer service
  • Deliver after-sales services efficiently
  • Stay up-to-date on local events and current affairs to promote conversation with clients
  • Develop good internal customer service with all other Belstaff stores and Head Office
  • Professionally handle customer complaints and issues
  • Understand Belstaff's global and international positioning
  • Be aware of Company and Store Security procedures and adhere to them
  • Protect stock, being alert to the possibility of theft and follow Company procedures to minimize the opportunity for theft
  • Maintain standards of storing stock on the shop-floor and back of house
  • Participate in all audits and counts
  • Maintain visual merchandising in line with the Belstaff image and commercial objectives of the store
  • Liaise with Store Manager, Assistant Store Manager, and Supervisor on day-to-day decisions, regarding safety, profitability, and legal issues within the store
  • Be aware of and follow all company rules and HSE legislation
Requirements:
  • A 'can-do' attitude
  • An adventurous streak
  • An entrepreneurial spirit
  • An innovative approach to sales
  • Strong commercial awareness
  • An understanding of how the role contributes to the overall business

We are looking for someone who is a great sales person with proven experience in retail, a motivated self-starter who takes pride in and has achieved great sales figures, someone who thrives from providing the highest level of customer service, someone with the flexibility and drive to help us grow our business, passionate about Belstaff, and a team player.

We are an equal opportunity employer and value diversity at our company. We will not discriminate on the basis of sex, race, marital status, disability, age, sexual orientation, or religion. We are committed to a fair and accessible recruitment process for all candidates, so if you would like us to make any adjustments to the application or interview process, please let us know and we will be happy to support you.

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