Assistant Product Manager

2 months ago


Northampton, United Kingdom Nationwide Building Society Full time
About the Role

We are seeking an experienced Assistant Product Manager to join our Mortgages Supplier Management Team. As a key member of the team, you will be responsible for managing day-to-day relationships between Nationwide and our suppliers, ensuring that our supplier relationships are managed in accordance with our risk appetite.

Key Responsibilities
  • Ensure suppliers are managed according to Nationwide's Supplier Relationship Management (SRM) Framework and contractual obligations are followed.
  • Have day-to-day accountability for the management of suppliers.
  • Build constructive relationships with internal and external stakeholders.
  • Support audit and control testing activities.
  • Track spend against annual plan.
  • Have detailed knowledge of processes and act as a Subject Matter Expert (SME).
  • Identify key risks and report them to senior managers.
  • Collaborate with Procurement and other business areas to onboard new suppliers and amend existing contracts.
  • Conduct regular reviews of contract service performance through Service Level Agreements (SLAs).
  • Provide support to junior members of the team.
Requirements
  • Be a good relationship builder, able to demonstrate stakeholder management skills.
  • Have great attention to detail with the ability to understand information quickly and apply well-reasoned and balanced judgement in arriving at a decision.
  • Be an excellent communicator, both verbally and in writing.
  • Have good organisational skills and the ability to manage your own work, supporting multiple priorities with prescribed timescales.
  • Be proactive and comfortable in making standalone decisions/acting autonomously.
  • Have experience in managing risks and controls.
  • Have experience of creating processes and implementing them.
  • Be able to coach and mentor junior members of the team.
  • Be familiar with Nationwide's Mortgage book and have an awareness of the UK mortgage market.
  • Have an understanding of Nationwide's Supplier Relationship Management (SRM) Framework.
About Us

Nationwide Building Society is a leading provider of mortgage and savings products. We are committed to putting our customers and members at the heart of everything we do. Our Customer First behaviours are all about being honest and direct, aiming high, and prioritising what will have the greatest impact.

What We Offer
  • A personal pension – if you put in 7% of your salary, we'll top up by a further 16%
  • Up to 2 days of paid volunteering a year
  • Life assurance worth 8x your salary
  • A great selection of additional benefits through our salary sacrifice scheme
  • Wellhub – Access to a range of free and paid options for health and wellness.
  • Access to an annual performance-related bonus
  • Access to training to help you develop and progress your career
  • 25 days holiday, pro rata


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