Product Management Assistant

4 weeks ago


Northampton, Northamptonshire, United Kingdom Nationwide Building Society Full time
About the Role

We are seeking an experienced Assistant Product Manager to join our Mortgages Supplier Management Team. As a key member of the team, you will be responsible for managing day-to-day relationships between Nationwide and our suppliers, ensuring that our supplier relationships are managed in accordance with our risk appetite.

Key Responsibilities
  • Ensure suppliers are managed according to Nationwide's Supplier Relationship Management (SRM) Framework and contractual obligations are followed.
  • Have day-to-day accountability for the management of suppliers.
  • Build constructive relationships with internal and external stakeholders.
  • Support audit and control testing activities.
  • Track spend against annual plan.
  • Have detailed knowledge of processes and act as a Subject Matter Expert (SME).
  • Identify key risks and report them to senior managers.
  • Collaborate with Procurement and other business areas to onboard new suppliers and amend existing contracts.
  • Conduct regular reviews of contract service performance through Service Level Agreements (SLAs).
  • Provide support to junior members of the team.
Requirements
  • Be a good relationship builder, able to demonstrate stakeholder management skills.
  • Have great attention to detail with the ability to understand information quickly and apply well-reasoned and balanced judgement in arriving at a decision.
  • Be an excellent communicator, both verbally and in writing.
  • Have good organisational skills and the ability to manage your own work, supporting multiple priorities with prescribed timescales.
  • Be proactive and comfortable in making standalone decisions/acting autonomously.
  • Have experience in managing risks and controls.
  • Have experience of creating processes and implementing them.
  • Be able to coach and mentor junior members of the team.
  • Be familiar with Nationwide's Mortgage book and have an awareness of the UK mortgage market.
  • Have an understanding of Nationwide's Supplier Relationship Management (SRM) Framework.
About Us

Nationwide Building Society is a leading provider of mortgage and savings products. We are committed to putting our customers and members at the heart of everything we do.

We offer a range of benefits, including a personal pension, up to 2 days of paid volunteering a year, life assurance, and access to training to help you develop and progress your career.



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