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Technical Specialist

2 months ago

Edinburgh, Edinburgh, United Kingdom Bright Purple Full time
Job Description

Job Title: Technical Specialist

Job Summary:

We are seeking a highly skilled Technical Specialist to join our team at Bright Purple. As a Technical Specialist, you will be responsible for providing exceptional end-user support to our clients, helping them resolve technical issues efficiently and professionally.

Key Responsibilities:

  • Provide first-class technical support to end-users, resolving issues promptly and professionally.
  • Assist in creating and maintaining user documentation and guides.
  • Collaborate with the team to identify and implement process improvements.
  • Develop and maintain a deep understanding of our clients' technical infrastructure and systems.

Requirements:

  • Proficiency in additional languages such as Spanish, French, or Swedish is highly desirable.
  • Ability to work in a hybrid environment, with a mix of remote and office work.
  • Excellent communication and problem-solving skills.
  • Strong technical skills and ability to learn new technologies quickly.

About Bright Purple:

Bright Purple is an equal opportunities employer, committed to diversity and inclusion in our industry. We pride ourselves on our client-centric approach and our ability to deliver exceptional results.