Senior Technical Support Specialist

1 month ago

Cannock, Staffordshire, United Kingdom Xact Placements Limited Full time

Exciting Opportunity for a 2nd/3rd Line Support Engineer

Xact Placements Limited is seeking a highly skilled and experienced 2nd/3rd Line Support Engineer to join our team in Stafford.

About the Role

This is a fantastic opportunity to work in a dynamic and fast-paced environment, providing high-level technical support to our clients. As a 2nd/3rd Line Support Engineer, you will be responsible for troubleshooting and resolving complex technical issues, consulting on infrastructure problems, and providing suitable system and networking solutions.

Key Responsibilities

  • To provide exceptional customer service and support to our clients
  • To consult on infrastructure problems and provide suitable system and networking solutions
  • To troubleshoot and resolve complex technical issues
  • To take ownership of user complex incidents, changes, and problems
  • To work proactively to resolve 1st/2nd/3rd line tickets
  • To support the build and configuration of servers
  • To provide timely support documents, procedures, and quick guides for the wider support teams

Requirements

  • Solid technical support experience, ideally within an MSP
  • Good understanding of networking technologies and principles
  • Strong knowledge of Microsoft Hyper-V, Failover Clustering, and Microsoft Storage Spaces Direct
  • Excellent knowledge of:
    • Microsoft Server 2012/2016/2019
    • Active Directory/DFS/DHCP/DNS/RDS/VPN/WDS/WSUS/SCCM
    • Exchange On-Premise
    • Office 365
  • Strong understanding of WAN & LAN networking concepts, including TCP/IP, DHCP, WINS, DNS
  • Microsoft Windows 7 & 10, Office 2013 Onwards
  • Laptop/Desktop rollout, rebuilds, imaging, support
  • Excellent telephone manner
  • Excellent communication skills, both written and verbal
  • Experience with IT best practices, particularly in relation to IT security and ITIL V3

Salary

£28,000-£30,000 per annum

  • Senior Technical Specialist

    2 weeks ago

    Cannock, Staffordshire, United Kingdom HSB Technical Full time

    Job Title: Senior Technical SpecialistHSB Technical is seeking a highly skilled Senior Technical Specialist to join our team. As a key member of our engineering team, you will be responsible for providing technical expertise and guidance to support the development of sales bids and the integration of 3rd party supplied equipment into turnkey projects.Key...

  • Senior Administrative Support Specialist

    2 weeks ago

    Cannock, Staffordshire, United Kingdom Honu Services Full time

    Job Title: Senior Admin Support SpecialistLocation: Introduction:Honu Services is seeking a highly skilled Senior Admin Support Specialist to provide professional administrative support to multiple enterprise IT portfolio offices. The ideal candidate will have a strong background in DoD professional administrative support and experience in direct supervision...

  • Administrative Support Specialist

    1 week ago

    Cannock, Staffordshire, United Kingdom Victim Support Full time

    About the Role:We are seeking an Administrative Support Specialist to provide a high-quality and responsive administrative function for our service. As the first point of contact for enquiries, you will support the wider team and service with general administrative duties.About Us:Victim Support is an independent charity providing specialist services to...

  • Administrative Support Specialist

    3 weeks ago

    Cannock, Staffordshire, United Kingdom Victim Support Full time

    About the Role:We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team in Staffordshire. As a key member of our New Era team, you will provide administrative support to our service, ensuring that our clients receive the highest level of service.Key Responsibilities:Provide administrative support to the...

  • Administrative Support Specialist

    3 weeks ago

    Cannock, Staffordshire, United Kingdom Victim Support Full time

    About the Role:We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team in Staffordshire. As a key member of our New Era team, you will provide administrative support to our service, ensuring that our clients receive the highest level of service.Key Responsibilities:Provide administrative support to the...

  • Administrative Support Specialist

    4 weeks ago

    Cannock, Staffordshire, United Kingdom Victim Support Full time

    About the Role:We are seeking an experienced and skilled Administrative Support Specialist to join our team in Staffordshire. As a key member of our service delivery team, you will provide high-quality administrative support to our service users and staff.Key Responsibilities:Provide administrative support to the service delivery team, including responding...

  • Administrative Support Specialist

    3 weeks ago

    Cannock, Staffordshire, United Kingdom Victim Support Full time

    About the Role:We are seeking an experienced and skilled Administrative Support Specialist to join our team in Staffordshire. As a key member of our service delivery team, you will provide high-quality administrative support to our service users and staff.Key Responsibilities:Provide administrative support to the service delivery team, including responding...

  • Administrative Support Specialist

    3 weeks ago

    Cannock, Staffordshire, United Kingdom Victim Support Full time

    About the Role:We are seeking an experienced and skilled Administrative Support Specialist to join our team in Staffordshire. As a key member of our service delivery team, you will provide high-quality administrative support to our service users and staff.Key Responsibilities:Provide administrative support to the service delivery team, including responding...

  • Administrative Support Specialist

    4 weeks ago

    Cannock, Staffordshire, United Kingdom Victim Support Full time

    About the Role:We are seeking an experienced and skilled Administrative Support Specialist to join our team in Staffordshire. As a key member of our service delivery team, you will provide high-quality administrative support to our service users and staff.Key Responsibilities:Provide administrative support to the service delivery team, including responding...

  • Administrative Support Specialist

    2 weeks ago

    Cannock, Staffordshire, United Kingdom Victim Support Full time

    About the Role:We are seeking an experienced and skilled Administrative Support Specialist to join our team in Staffordshire. As a key member of our team, you will provide high-quality administrative support to our service, ensuring that our clients receive the best possible service.Key Responsibilities:Provide administrative support to the service,...

  • Administrative Support Specialist

    2 weeks ago

    Cannock, Staffordshire, United Kingdom Victim Support Full time

    About the Role:We are seeking an experienced and skilled Administrative Support Specialist to join our team in Staffordshire. As a key member of our team, you will provide high-quality administrative support to our service, ensuring that our clients receive the best possible service.Key Responsibilities:Provide administrative support to the service,...

  • Administrative Support Specialist

    3 weeks ago

    Cannock, Staffordshire, United Kingdom Victim Support Full time

    About the Role:We are seeking an experienced and skilled Administrative Support Specialist to join our team in Staffordshire. As a key member of our team, you will provide high-quality administrative support to our service, ensuring that our clients receive the best possible service.Key Responsibilities:Provide administrative support to the service,...

  • Administrative Support Specialist

    3 weeks ago

    Cannock, Staffordshire, United Kingdom Victim Support Full time

    About the Role:We are seeking an experienced and skilled Administrative Support Specialist to join our team in Staffordshire. As a key member of our team, you will provide high-quality administrative support to our service, ensuring that our clients receive the best possible service.Key Responsibilities:Provide administrative support to the service,...

  • Administrative Support Specialist

    4 weeks ago

    Cannock, Staffordshire, United Kingdom Victim Support Full time

    About the RoleWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team in Staffordshire. As a key member of our New Era team, you will provide administrative support to our service delivery team, ensuring the smooth operation of our daily activities.Key Responsibilities:Provide administrative support to the...

  • Administrative Support Specialist

    4 weeks ago

    Cannock, Staffordshire, United Kingdom Victim Support Full time

    About the RoleWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team in Staffordshire. As a key member of our New Era team, you will provide administrative support to our service delivery team, ensuring the smooth operation of our daily activities.Key Responsibilities:Provide administrative support to the...

  • Administrative Support Specialist

    4 weeks ago

    Cannock, Staffordshire, United Kingdom Victim Support Full time

    About the RoleWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team in Staffordshire. As a key member of our New Era team, you will provide administrative support to our service delivery team, ensuring the smooth operation of our daily activities.Key Responsibilities:Provide administrative support to the...

  • Administrative Support Specialist

    4 weeks ago

    Cannock, Staffordshire, United Kingdom Victim Support Full time

    About the RoleWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team in Staffordshire. As a key member of our New Era team, you will provide administrative support to our service delivery team, ensuring the smooth operation of our daily activities.Key Responsibilities:Provide administrative support to the...

  • Senior Technical Support Specialist

    4 weeks ago

    Cannock, Staffordshire, United Kingdom Xact Placements Limited Full time

    Exciting Opportunity for a 2nd/3rd Line Support EngineerXact Placements Limited is seeking a highly skilled and experienced 2nd/3rd Line Support Engineer to join our team in Stafford.About the RoleThis is a fantastic opportunity to work in a dynamic and fast-paced environment, providing high-level technical support to our clients. As a 2nd/3rd Line Support...

  • Senior Technical Support Specialist

    4 weeks ago

    Cannock, Staffordshire, United Kingdom Xact Placements Limited Full time

    Exciting Opportunity for a 2nd/3rd Line Support EngineerXact Placements Limited is seeking a highly skilled and experienced 2nd/3rd Line Support Engineer to join our team in Stafford.About the RoleThis is a fantastic opportunity to work in a dynamic and fast-paced environment, providing high-level technical support to our clients. As a 2nd/3rd Line Support...

  • Senior Administrative Support Specialist

    1 week ago

    Cannock, Staffordshire, United Kingdom Honu Services Full time

    Job Title: Senior Administrative Support SpecialistLocation: RemoteIntroduction:Honu Services is seeking a highly skilled Senior Administrative Support Specialist to provide professional administrative support to multiple enterprise IT portfolio offices. The ideal candidate will have a strong background in administrative support, excellent communication...